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  1. Today
  2. Door Chime Noise Changed?

    It has been fixed FYI. Got to give them credit for a quick fix on this one.
  3. Iris 2.5?

    The door chime noise is fixed. Got to give them credit on a quick fix on this one.
  4. Iris 2.5?

    The ONLY reason I am still using Iris is because I like the keypad. I sure hope they fix the buzz as I got the email at work today too. Wink just added support for the Iris contact sensors as well as the Iris leak sensors. If Wink adds support for the Iris keypad I will be a "former" user of Iris for the second time as there will be no reason to continue with Iris. I have used the Iris keypad with Smartthings but like it with Iris...hope they fix the buzz. mojo2600
  5. Iris 2.5?

    I use both SmartThings and Iris, SmartThings has a few things right, communications is one of them. When they have an issue they send out an email to everyone letting them know there is a partial outage, what the symptoms are and that they are working on it. They then send out an update once they have verified it has been resolved. Iris has made improvements in notifying us of firmware updates and app updates, although usually on the day of rather than a little notice, they still don't notify when they are aware of issues and are working to correct it. Although I am impressed with the turnaround on this firmware fix.
  6. Iris 2.5?

    I just received an email that there was an update today at 12:00 eastern to resolve the keypad buzzing. Will find out when i get home.
  7. ARM NOW seemed to disappear with the latest upgrade

    Makes me wonder if this is their work around for the keypads not making clicking sounds if you turn off arming sounds. The only reason I have arming sounds on is the keys will stop clicking after a few hours if it is off. It has been brought up several times on both forums, sad if this is how they are fixing their botched firmware update on the V2 keypad. “Ignores the silence when arming toggle” Sent from my iPhone using Tapatalk
  8. The keypad used to beep, notifying you the system was about to go into full alarm when a sensor had been triggered. With the new Hub, this feature went away. Now, the keypad lights up but doesn't beep when a sensor has been triggered and when you forget to check the keypad, the system will go to full alarm without giving you a warning like it used to.
  9. Door Chime Noise Changed?

    They are updating the hub firmware today at 12pm EST to fix the keypad issues. Sent from my iPhone using Tapatalk
  10. Alarm arming Sound

    Looks like they are releasing firmware today at 12pm est to address the issue. Sent from my iPhone using Tapatalk
  11. The ARM NOW feature has disappeared. Given the keypad now ignores the silence while arming toggle, it is pretty important to immediately arm the system so the beeping (while arming) doesn't wake the family.
  12. The thermostat HOLD feature used to be more intuitive than it is now. Before, HOLD would appear under "Mode". It has since disappeared. I understand now that you use HOLD by unchecking your thermostat under Schedule. But the previous way was more clear.
  13. Something Fishy Around Here (again) [emoji23]

    What gets me is there is rarely any notice of what IRIS changed in their updates. Features change and drop off with no notice. A simple notice that you should check your connections/pairings after the update would be a (small) step in the right direction. After one update, I found out my thermostat settings changed to the default settings while I was on vacation and overrode the Hold I had placed. Another update affected one of my window sensors and I did not realize it had not re-paired until a few days later. They're affecting people's safety yet don't seem to do the due diligence to ensure the sensors, cameras, locks, chimes, etc will work afterward.
  14. Door Chime Noise Changed?

    This sort of issue makes me wonder if they are just rehashing old code. If the issue was fixed with an update, what would cause something like this to happen again? It sounds like the programmers are ignoring the current working version and copy/pasting some superseded code into the system.
  15. Alarm arming Sound

    I'm having the same issue.
  16. Old house

    Bulbs would be you best bet without hiring an electrician to rewire the house which would be very cost prohibitive, although you would want to cover the switches so they don't get turned off as that would cause any devices connected through the bulb to loose its connection as well. They make plastic covers you can just back out the two cover screws put the cover on and put the screws back in. You would need to use Alexa, motion rule, routine, or a Smart Button then to turn them on/off.
  17. Alarm arming Sound

    Happened to me too. Iris did an update recently so this must be the reason for the sounds while arming. Like you, I made sure the toggle was OFF for this feature but it still makes that annoying beep when arming. On a similar note, I wish Iris would bring back the beep when a sensor has been triggered. We often don't disable the system until it is in full alarm since they took away the warning beeps that gave you a chance to disable before going full alarm.
  18. Old house

    I have been reading and some say if you use the ground for the neutral you will be risk of being electrocuted because it will carry current to box and screws that are used for plates. **Isenburg- what kind of bulbs do use? Any for ceiling fans?
  19. Iris 2.5?

    This is the reason I stopped paying for the service. The people behind the platform are just not pros at communicating issues, etc.. when there is a known issue like this it causes people to think there is something wrong like the batteries are going out, etc.. none of my devices report the proper battery levels anymore so I am in the dark with this system.. when there is a known issue, they should have a notice that you see when you sign into the app... This system is still ridiculous and I just cannot rely on it for real security or for protection.. just too many loose ends.
  20. Old house

    I'm not an electrician, but if it was my house I would just use the ground wire for the neutral since they are generally connected together at the service panel anyway. Typically the neutral is the normal or return wire while the ground is a safety protection from fault conditions, but if you don't have a true earth ground what's the difference?
  21. Old house

    Actually, some of the dinners require a neutral as well. My house was built in 1929 so I feel your pain. I now have a combination of the old dimmer with no neutral and smart bulbs... I also use several plug in modules as well....
  22. Door Chime Noise Changed?

    It was changed with the latest upgrade and unfortunately, there is no way for you to change it back. The development team is supposedly working to get this changed.
  23. A few days ago the door 'chime' sound changed. It's back to that awful buzzer noise like when somebody gets an answer wrong on a game show!! Any idea why it changed, or how I can change it back?
  24. Old house

    I am new to the forum and to iris. Purchased over the weekend and got home to start install and realized the house has no neutral wires. House was built in 1947. All rooms have ceiling fans with one switch. Living room has ceiling fan with no switch at all. Just pull cords. Kitchen has Florence and living room fan that was mentioned above has led. The rest of the house has old school bulbs. If this was your situation how would you go about getting everything hooked up and going? Would you do ge dimmers that don't require neutral wires? Any help would be appreciated. Was really excited to start this project. Now just blah.....
  25. Iris 2.5?

    A Tier 1 CSR said that they are aware of the issue and that programmers are working to fix it. Hope he's right because that buzz is REALLY annoying.
  26. Power Outage Notifications

    Now if only they would add this for the hub going offline or at least the option to be notified.
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