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  3. Disconcerting Performance from Monitoring Service

    My understanding is that this is "by design". It's only panic alarms that get dispatched immediately. Fire and burglary call first. I guess the logic is that panic button alarms are usually when someone is in immediate danger and has made a deliberate effort to hit a panic button... in cases like an active home invasion lives could be at stake and there is no time to waste. It could be argued the same for burglary and/or fire, but TYPICALLY those are cases of property damage/theft. There is a better case for immediate dispatch for fire do to the possibility of loss of life, but there is probably a much higher false alarm rate for fire than panic (ie. I've never had a false panic alarm, yet I've had false alarms from smoke detectors). This all sounds fine unless you have a toddler who has just become obsessed buttons. My 2YO hasn't hit the panic button YET, but only because I've caught it more than once. He has hit other buttons on my keypads, but I've been pretty lucky. One arm of our couch is right below the keypad in the living room, so he has a bad habit of standing on the couch and trying to press buttons. I might be imagining this, but it seems I have also heard that carbon monoxide alarms are also an automatic dispatch without confirmation. This would also make sense, because carbon monoxide is a silent killer and can be an immediate threat to life. I also would imagine that there is a very low false alarm rate with CO alarms.
  4. Hub chime with motion detection

    I have my ST multi-sensor 6 set up to play a old style doorbell sound in the form of a .mp3 file through the Aeron doorbell when it sees motion. So any time there is movement in view of that sensor I hear a ding-dong sound of a 50s era doorbell in the house.
  5. nice, thanks John.
  6. I found a list of tested devices in the API this is just the first bit. Everything is in the file plus more info. tested devices.txt Plug-In Switch (12719 Z-Wave) lowes productId 650031 lowes.comUrl http://www.lowes.com/pd_650031-1353-12719222_0__ manufacturer Jasco vendor GE product cert WORKS pairing -Insert the plug-in switch into the outlet where you intend to use it -Press the button on the front of the switch. The hub will beep when pairing is complete. -pairing Video Url https://youtu.be/NNOZR9qrmpQ Plug-In Switch (45853GE ZigBee) lowes ProductId 805614 lowes.com Url https://www.lowes.com/pd/GE-Zigbee-White-Remote-Control-Works-with-Iris/1000097958 manufacturer Jasco product cert : WORKS pairing -Insert the plug-in switch into the outlet where you intend to use it -If the device does not automatically pair then press the button on front of the switch once. The hub will beep when pairing is complete. -pairing VideoUrl : https://youtu.be/NNOZR9qrmpQ Plug-In Outdoor Switch lowesProductId : multiple lowesComUrl : manufacturer : Jasco vendor : GE cert : WORKS pairing -Insert the plug-in outdoor switch into the outlet where you intend to use it. -Press the button on the front of the switch. The hub will beep when pairing is complete. -pair VideoUrl : https://youtu.be/c0helDiV5gI Plug-In Dimmer (12718 Z-Wave) lowesProductId : 739124 lowesComUrl : manufacturer : Jasco vendor : GE cert : WORKS Pairing -Insert the plug-in dimmer switch into the outlet where you intend to use it. -Press the button on the front of the dimmer.The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/NNOZR9qrmpQ Plug-In Dimmer (45852GE ZigBee) lowesProductId : 805613 lowesComUrl : https://www.lowes.com/pd/GE-Zigbee-White-Remote-Control-Works-with-Iris/1000097956 manufacturer : Jasco vendor : GE cert : WORKS Pairing -Insert the plug-in dimmer switch into the outlet where you intend to use it. -If the device does not automatically pair then press the button on the front of the dimmer once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/NNOZR9qrmpQ Light Switch (Z-Wave) lowesModelId : multiple lowesComUrl : manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the light switch as described in the printed instructions included with your device. -Once installed pair the device by pressing the top of the switch once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 Light Switch (45856GE ZigBee) lowesProductId : 805616 lowesComUrl : https://www.lowes.com/pd/GE-ZigBee-13-Amp-Single-Pole-3-Way-4-Way-Wireless-White-Rocker-Indoor-Light-Switch/1000097962 manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the light switch as described in the printed instructions included with your device. -Once installed if the device does not automatically pair then press the top of the switch once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 Electrical Outlet (12721 Z-Wave) lowesModelId : multiple manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the electrical outlet as described in the printed instructions included with your device. -Once installed pair the device by pressing the button on the front once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/eU6l4okmMbg Outdoor Smart Switch 40A (12726 Z-Wave) lowesProductId : lowesComUrl : manufacturer : Jasco vendor : GE cert : NONE Pairing -Install the switch as described in the printed instructions included with your device. -Once installed pair the device by pressing the button on the front once. The hub will beep when pairing is complete. -pairVideoUrl : Dimmer Switch (Z-Wave) lowesProductId : multiple lowesComUrl : manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the dimmer switch as described in the printed instructions included with your device. -Once installed pair the device by pressing the top of the switch once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 Dimmer Switch (45857GE ZigBee) lowesProductId : 805615 lowesComUrl : https://www.lowes.com/pd/GE-ZigBee-5-Amp-Single-Pole-3-Way-4-Way-Wireless-White-Rocker-Indoor-Dimmer/1000097960 manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the dimmer switch as described in the printed instructions included with your device. -Once installed if the device does not automatically pair then press the top of the switch once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 Fan Switch lowesProductId : 650035 lowesComUrl : https://www.lowes.com/pd/GE-Z-Wave-3-Speed-Wireless-Rocker-Fan-Controls-Includes-White-and-Almond-Rockers/50353792 manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the fan switch as described in the printed instructions included with your device. -Once installed pair the device by pressing the top of the switch once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 1000W In-Wall Dimmer Switch (12725 Z-Wave) lowesProductId : 823599 lowesComUrl : https://www.lowes.com/pd/GE-Z-Wave-1000-Watt-Single-Pole-3-Way-4-Way-Wireless-White-Rocker-Indoor-Dimmer/1000167781 manufacturer : Jasco vendor : GE cert : WORKS Pairing -Install the dimmer switch as described in the printed instructions included with your device. -Once installed pair the device by pressing the top of the switch once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 Plug-In Switch (14282 Z-Wave) lowesComUrl : manufacturer : Jasco vendor : GE cert : NONE Pairing -Install the plug-in switch as described in the printed instructions included with your device. -pairVideoUrl : https://youtu.be/NNOZR9qrmpQ Plug-In Single Outlet Switch (28169 Z-Wave) lowesProductId : 892539 lowesComUrl : manufacturer : Jasco vendor : GE cert : WORKS Pairing -Insert the plug-in switch into the outlet where you intend to use it -Press the button on the top of the switch. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/NNOZR9qrmpQ Dimmer Switch (14294 Z-Wave) lowesProductId : lowesComUrl : manufacturer : Jasco vendor : GE cert : NONE Pairing -Install the dimmer switch as described in the printed instructions included with your device. -pairVideoUrl : https://youtu.be/c3HsWjaMOM0 Plug-In Dimmer (14280 Z-Wave) lowesProductId : lowesComUrl : manufacturer : Jasco vendor : GE cert : NONE Pairing -Install the dimmer switch as described in the printed instructions included with your device. -pairVideoUrl : https://youtu.be/NNOZR9qrmpQ Plug-In Single Outlet Dimmer (28167 Z-Wave) lowesProductId : 892538 manufacturer : Jasco vendor : GE cert : WORKS Pairing -Insert the plug-in dimmer into the outlet where you intend to use it -Press the button on the top of the switch. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/NNOZR9qrmpQ Motion Sensor lowesProductId : lowesComUrl : manufacturer : Jasco vendor : GE cert : NONE Pairing -pairVideoUrl : Water Leak Detector lowesProductId : 422362 lowesComUrl : manufacturer : Everspring vendor : Utilitech cert : WORKS Pairing -Remove the screw on the back of the water leak detector then slide and lift off the face plate. -Remove the screw and lift the battery cover. -Insert batteries and press the button once. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/sLQ-yjJXoHU Screw-In Lamp Module lowesProductId : lowesComUrl : manufacturer : Everspring vendor : Everspring cert : NONE -Turn off the power to the light then screw the light bulb module into the fitting and screw the light bulb into the module. -Turn on the power to the light and press the button. The hub will beep and the light bulb will flash 3 times when pairing is complete. -pairVideoUrl : Smoke Listener lowesProductId : lowesComUrl : manufacturer : CentraLite vendor : Iris cert : NONE Pairing -Plug in the smoke listener. The hub will beep when pairing is complete. -pairVideoUrl : Halo Plus lowesProductId : 784504 lowesComUrl : http://www.lowes.com/pd_784504-83481-HSR781H___? manufacturer : Halo Smart Labs vendor : Halo Smart Labs cert : WORKS Pairing -Install Halo as described in the manufacturer's instructions. !Only pair one Halo at a time!. -Press and hold the center Halo button for 10 seconds. Halo will greet you and the light will turn blue. -pairVideoUrl : https://youtu.be/YEi3amjUP9o Halo lowesProductId : 784506 lowesComUrl : http://www.lowes.com/pd_784506-83481-HSR761H___? manufacturer : Halo Smart Labs vendor : Halo Smart Labs cert : WORKS Pairing -Install Halo as described in the manufacturer's instructions. !Only pair one Halo at a time!. -Press and hold the center Halo button for 10 seconds. Halo will greet you and the light will turn blue. -pairVideoUrl : https://youtu.be/YEi3amjUP9o Smoke Detector lowesProductId : 505522 lowesComUrl : manufacturer : Jarden Safety vendor : First Alert cert : WORKS Pairing -Slide the battery drawer open. -Insert batteries ensuring correct orientation. -Press and hold the test button on the front of the device. Keep it held down as you slide the battery drawer closed then release the button. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/HvjvKZHroyI Smoke & CO Detector lowesProductId : 505521 lowesComUrl : manufacturer : Jarden Safety vendor : First Alert cert : WORKS Pairing -Slide the battery drawer open. -Insert batteries ensuring correct orientation. -Press and hold the test button on the front of the device. Keep it held down as you slide the battery drawer closed then release the button. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/HvjvKZHroyI Touchscreen Thermostat (Z-Wave) lowesProductId : 506274 lowesComUrl : manufacturer : Honeywell vendor : Honeywell cert : WORKS Pairing -Install the thermostat as described in the manufacturer's instructions and set the correct time and date. -Press the 'System' button once then press and hold both indicated keys until the thermostat screen changes to show up / down arrows. -Press the leftmost down arrow until the screen shows 'rf10'. Use the rightmost arrows to select '1'. The thermostat is now in pairing mode. The hub will beep when pairing is complete. -To enable the 'Auto' thermostat setting use the leftmost arrows to select '0300'. Use the rightmost arrows to select '1'. Press the 'DONE' button in the bottom left corner. -pairVideoUrl : https://youtu.be/AoGGSI7yOio Thermostat (RTH6580WF Wi-Fi) lowesProductId : 171234 lowesComUrl : manufacturer : Honeywell vendor : Honeywell cert : WORKS Pairing -Install the thermostat as described in the manufacturer's instructions. Be sure to create a My Total Connect Comfort account and register the thermostat to it. -Tap 'Next' to log into your Honeywell Total Connect Comfort account. Linking your account to Iris allows information sharing between Honeywell and Iris. -pairVideoUrl : Touchscreen Thermostat (RTH8580WF Wi-Fi) lowesProductId : lowesComUrl : manufacturer : Honeywell vendor : Honeywell cert : WORKS Pairing -Install the thermostat as described in the manufacturer's instructions. Be sure to create a My Total Connect Comfort account and register the thermostat to it. -Tap 'Next' to log into your Honeywell Total Connect Comfort account. Linking your account to Iris allows information sharing between Honeywell and Iris. -pairVideoUrl : Color Touchscreen Thermostat (RTH9580 Wi-Fi) lowesProductId : 486110 lowesComUrl : manufacturer : Honeywell vendor : Honeywell cert : WORKS Pairing -Install the thermostat as described in the manufacturer's instructions. Be sure to create a My Total Connect Comfort account and register the thermostat to it. -Tap 'Next' to log into your Honeywell Total Connect Comfort account. Linking your account to Iris allows information sharing between Honeywell and Iris. -pairVideoUrl : Programmable Thermostat lowesProductId : 755152 lowesComUrl : manufacturer : Linear vendor : GoControl cert : WORKS Pairing -Install the thermostat as described in the manufacturer's instructions. -Press and hold the FAN button until the screen changes to the SETUP screen. Press and hold the UP button until the ZWAVE is shown on the status line. -Press Select. INSTALL should be shown on the status line. If so press SELECT. -When SUCCESS is shown on the status line press DONE to exit the ZWAVE screen and press DONE again to exit the SETUP screen. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/9tZgOjtAt8Q Nest Thermostat lowesProductId : lowesComUrl : https://www.lowes.com/pd/Nest-Stainless-Steel-Learning-Thermostat-with-Wi-Fi-Compatibility/999917946 manufacturer : Nest vendor : Nest cert : WORKS Pairing -Install the thermostat as described in the manufacturer's instructions. Be sure to create a Nest account and register the thermostat to it. -Tap 'Next' to log into your Nest account. Linking your account to Iris allows information sharing between Nest and Iris. -pairVideoUrl : https://youtu.be/Bq3kD0-rhDA Lever Lock (FE599) lowesProductId : 451289 lowesComUrl : manufacturer : Schlage vendor : Schlage cert : WORKS Pairing - For simplicity PIN codes are managed through the people you invite to your home. Iris will automatically delete any PIN codes manually entered on the lock itself. -Make a note of the 6 digit program code located on the inside of the lock. Follow the manufacturer's installation instructions. -Ensure the batteries are properly installed. Enter the six digit program code. Wait for the Schlage button to flash and beep three times. -Press the Schlage button once then press the number 0. The hub will beep when pairing is complete. -pairVideoUrl : https://youtu.be/832ZYeImPI4 Touchscreen Deadbolt (BE469) lowesProductId : 434321 lowesComUrl : manufacturer : Schlage vendor : Schlage cert : WORKS Pairing -For simplicity PIN codes are managed through the people you invite to your home. Iris will automatically delete any PIN codes manually entered on the lock itself. -Make a note of the 6 digit program code located on the inside of the lock. Follow the manufacturer's installation instructions. -Ensure the batteries are properly installed. Press the Schlage button once and enter the 6 digit program code. The orange light will begin to slowly flash. -Finally press the number 0 once. The hub will beep and the green check mark will illuminate when pairing is complete. -pairVideoUrl : https://youtu.be/ixGilW_L-Ms Touchscreen Deadbolt (BE468) lowesProductId : lowesComUrl : manufacturer : Schlage vendor : Schlage cert : WORKS -For simplicity PIN codes are managed through the people you invite to your home. Iris will automatically delete any PIN codes manually entered on the lock itself. -Make a note of the 6 digit program code located on the inside of the lock. Follow the manufacturer's installation instructions. -Ensure the batteries are properly installed. Press the Schlage button once and enter the 6 digit program code. The orange light will begin to slowly flash. -Finally press the number 0 once. The hub will beep and the green check mark will illuminate when pairing is complete. -pairVideoUrl : https://youtu.be/ixGilW_L-Ms tested devices.txt
  7. Hub chime with motion detection

    Grrrr. Thanks.
  8. Is there a way to have the hub to chime when there motion detected like the contact sensors do?
  9. Disconcerting Performance from Monitoring Service

    My problem with that is they dispatched the police to your house before calling to make sure everything was OK. My wife set off our CPI system when she took an unhumanly hot shower and opened the bathroom door to the hallway before the vanity side and the steam set the fire alarm off. They called to make sure everything was ok before dispatching the fire out. The police departments around here charge for false calls from alarm systems, etc.
  10. Yesterday
  11. @Smitho what G35Rider said check drivers and FW Bosch IRFPR-ZB 23125401 2.3. Here is mine. Type ,Model ,FW and driver.
  12. Disconcerting Performance from Monitoring Service

    When my wife was disarming one time she hit panic and I got a call within 2 minutes from the call center saying is everything okay and I told them what happened and they said PD was on the way and nothing they could do. 5 minutes from the time of panic PD was at my door asking if everything was okay. I call that a good test and yes I know 5 minutes feels like forever but I am lucky to get out the door with 2 kids and put up 2 dogs in 5 minutes.
  13. Smitho, I'd try to get that FW updated. Between two homes with their wired versions for alarm panels, and the older Zigbee ones I currently use for Iris ( ISW-ZPR1-WP13 ), Bosch sensors have been super-dependable for me. I can't comment on their pet-immune performance but in general I've not had a single false alarm from them. One of mine is even pointed toward stainless-steel appliances, and an exterior window, a location where my old V1 Iris sensors were having issues with false-trips. As usual, proper installation applies - 7.5' off ground, away from false-trip sources. On another note, until I stumbled onto this thread, I didn't even know Bosch had released these newer models. I'm also having trouble finding these on the Lowes website. Are you guys finding these in your local Lowes stores?
  14. Disconcerting Performance from Monitoring Service

    This may somewhat explain the initial delay, but it doesn't explain why they were unavailable when you tried to call them back. https://support.irisbylowes.com/link/portal/30143/30206/Article/843/What-To-Expect-With-Iris-Professional-Monitoring I hope you posted this on the Iris Community website.
  15. A recent experience leaves me feeling queasy about the efficacy of the Professional Monitoring service. On a recent morning, some Christmas decorations caught fire at 6:43 am. I missed a call from the monitoring service at 6:44. They didn't call the FD until 6:48 (I checked the FD records later). The decorations were removed safely by us, but the house was filled with smoke and sirens for a while. I kept trying to call the monitoring service back to cancel the FD call, but for almost 15 minutes (until 6:57), my calls went to voicemail. After several failed attempts to reach the service, I finally called the FD directly and let them know, but they had dispatched two trucks which showed up some minutes later. Two things trouble me: 1) Why the five minute delay when they couldn't reach me? When I used a wired monitored system, we burned something on the stove and the call went out to the FD immediately, with the trucks practically at my door 5 minutes later. Minutes count. 2) It is unacceptable for the monitoring service to be unavailable for an extended length of time. When I finally reached the service, the FD trucks were just arriving, so I didn't have long to "chat", but the excuse for being placed on hold for so long was that they provide services to several different companies and they were having a busy night. I've expressed dissatisfaction to a Tier 1 CSR with promises they would run it up the chain but I've heard nothing back. I was encouraged to post on the blog to better bring attention to the issue. Wow. Poor show.
  16. Last week
  17. Kwikset smart key door lock

    If you have ever tried perusing the market for home locks, the chances are that you might have come across Kwikset quite often. This is because it is considered to be a big name in the home lock niche. With its touch-to-open Bluetooth smart lock, it has successfully dominated the smart lock market. The product is equipped with the ability to be opened with both Bluetooth and radio frequency identification. This means that customers are provided with the option of either opening the locks from their smartphones or using a key fob that accompanies the system. For someone who has a habit of forgetting keys in the most unfortunate of times, I found this feature to be a source of massive convenience. Additionally, the smart lock is compatible with iOS and Android alike. This allows the smart lock to extend its services to the masses. You can also alter the settings to allow unlocking of the door when your synced smartphone comes into proximity to it. Hence, you will always be provided with an unlocked door upon your arrival without compromising the security of your house. While most smart locks can only be operated from one smartphone, this product offers you the chance to add two devices with full access. Moreover, you can provide eKeys to your guests as well. One of the things that make me cynical of smart locks is the fact that they put you in a compromised position if the synced smartphone is lost. However, this is not the case with this lock since it is accompanied by a lost phone option that resets the access system so that people with eKeys can no longer unlock the doors of your house. It is true that Kevo has its share of flaws. However, none of them lead to the compromised security of your house. At the end of the day, if a lock can make you feel secure and is convenient, it is easy to overlook the minor flaws. Also take a look at top 10 best smart locks
  18. Just to throw this out there; I've not had a good experience with that Bosch motion sensor. It's the only product I have for my iris system that is completely unusable. It constantly detects motion (like every 5 minutes) when there is no motion... to the point I had to remove it because it was filling up my logs and made it impossible to find anything. I have been told by someone here to call iris and request a firmware update that they say fixes that problem, but I've not had the time to do it. From the various posts I've read here, I'm not looking forward to ever calling their support in the future.
  19. Push Notification to Alexa

    I gave up. However the next best thing was to download an app to my phone called "Voice Notify". It speaks your Notifications. You can uncheck all except Iris by Lowe's app. Then in the Iris app add the notifications you want.
  20. Stelpro Baseboard Thermostat

    Just as an FYI in case anyone is interested in an inline voltage baseboard heating thermostat, I have solved my issue by spending the time to break open the Smartthings box and set the hub up. Paired the thermostat with zero problems and it works pretty darn well (both the SmartThings Hub and the thermostat). Not making this an “Iris vs Smartthings” thread. But if you have these types of heaters and would like to control them remotely, I can confirm that they do not work with Iris, but work great on the Smartthings platform. I’m now pretty interested to play with both platforms side by side for a bit to compare.
  21. Welcome to the forum. I don't have have pets so I can't speak to these personally, but a lot of forum members have had success with this type of motion sensor:
  22. Hey all, Rather new to the forum so I figured I'd start here. Essentially in a situation where I have a 12 year old who is notorious for not turning off lights. We have a 2 story house so that's a decent amount of lights. I've been tempted to go down the path of automation but have been hesitant as Iris products aren't cheap. So if something doesn't work I'd have to go back and forth between items to figure out which one does. Additional issue is, we have a lot of animals (4 dogs, 1 cat) that could potentially set off a motion detector. I don't want them to turn on for the animals. Suggestions??
  23. Water heater adjustment not sticking

    Wow! I didn't see that before. Thanks.
  24. IRIS rejects IFTTT

    Agreed, there is no such thing as indisputable evidence.
  25. IRIS rejects IFTTT

    I'm not an attorney, but this makes sense to me: http://homerestored.com/2015/04/22/3-reasons-why-your-security-video-can-be-thrown-out-of-court/
  26. IRIS rejects IFTTT

    Says who? I have supplied videos from a crappy Night Owl system as evidence on 3 occasions. Just dumped it on a usb drive and handed it over to an officer. Video not as good, and just a downloaded file with a funky file name same as Iris. Pulling a video file from Night Owl is same as downloading from Iris web page. Search for date and time frame, select file, download to pc & then copy to usb drive. It has worked 3 times on 3 separate cases.
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