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  1. Today
  2. Everything was A-1 stable for over a year but since the April update everything seems to be going haywire. I've had two bulbs drop connection never to respond again (I had to replace them with Osrams because they were the GE bulbs, they've been paired for over a year but suddenly (at different times) showed up as disconnected never to reconnect and of course can't be paired now), one Sylvania bulb that did that and repaired but now does the connected-disconnected dance all day long, two motion sensors losing connectivity at least once a day or more, not sending alerts half the time in the meantime, and my Schlage lock started acting crazy so I unpaired it, tried to pair it again but it paired as a unknown device, removed it again and just tried to pair it no less than 30 times and it just won't repair even after factory reset on the lock. This feels as miserable as it was when v2 was first released. Anybody else or is this just my good fortune?
  3. One of if not the latest update allows for a sensor otherwise not available or in use at the time of arming to rejoin as a participating device after the fact. If you're arming on the keypad double tap the mode to bypass offending sensor, if using the app select continue to arm. Once motion ceases the sensor should become a participating device if it was configured as such originally.
  4. Hello, I hope to get some help regarding arming the system with a motion sensor being still awake from a recent movement. It looks like before the recent firmware update a few weeks ago this was not a problem - the system would arm, and all sensors including the one that was still awake would become active. However, after the update this is not the case anymore. My motion sensor is not far from the entrance door, so when I am ready to leave and arm the system using the keypad, it is usually still active from a recent movement. So after the update I have to wait (without any movement!) for it to get asleep again and only then I can arm. Which is very annoying and inconvenient. Would appreciate any help with this. It is frustrating that the system was working just fine before the update, and now not... Thanks again.
  5. I will look into this.
  6. Yesterday
  7. Found something that may help. I didn't add any favorites to the list after they disappeared the second time. I went in just now and added the devices back to the favorites list (on the site) and it started showing things again in status. Strange. Sent from my iPhone using Tapatalk
  8. If I happen to catch it there again I will. Although I wouldn't call it a problem device . It's reporting the correct temperature. Right now it's at 3 and it is showing in the list. It only stops when it hits 0.
  9. No I can't. This one should show an offline thermostat that keeps dropping lately. Sent from my iPhone using Tapatalk
  10. @Terminal When the temp shows 0 again can you send me the device info for the problem device.
  11. @accessdenied79 Can you see the device offline in the device list?
  12. Keep an eye out on ebay... more have got to pop up at some point. Usually you can get them for $10-$15 each...
  13. Not the best price I've seen, but it looks like the only thing that's available at the moment. Sent from my iPhone using Tapatalk
  14. Thanks Smitho
  16. I also found that a cheat sheet is helpful. Saw somewhere on this forum about copy/pasting device names from the web version of Alexa, then pasted it into Excel. Added a column for "Alexa turn on (device) , Alexa turn off (device) , Alexa set (device) to 50%". Seems to have been helpful for a couple of family members.
  17. It seems to be working for me. It is telling me I need to change my AC filter
  18. Yeah I am definitely not seeing anything under status anymore. I have used two different browsers on two different computers (work and home) and it shows "loading" then goes away, never to return, lol. Sent from my iPhone using Tapatalk
  19. I had a similar event with one of my First Alert Smoke (only) detectors. I called First Alert, who insisted that it was dust in the detector. During the call, I also learned something new about the detector: There is a switch on the side facing the ceiling that is used for end of life battery drain. This much I knew -- in order to set it for retirement at the end of its battery life, the switch is supposed to be pushed under a clip. What I didn't know is that there are two other settings for the switch. If the switch is next to, but not under, the clip, the unit is ON. If the switch is pushed away from the clip, it turns the unit OFF and will not test or sense smoke.
  20. Over the weekend I had a lock that the Iris app was reporting as offline, but the battery level was being reported as OK. The portal status page did not show anything on the lock, but it is working with other devices. I knew the battery level was getting low because the lock was acting sluggish. Obviously I don't find buttons and Gen 2 key fobs very useful.
  21. Right, I know that about the lock but I am talking about the homepage on the portal. It would tell you if something is offline, low battery, etc but my page is blank under status even when there is issues. Sent from my iPhone using Tapatalk
  22. It's just you... put new batteries in the lock and you'll be good to go.
  23. I have noticed that my status quit working. I currently have my back door lock offline and it isn't showing on the homepage under status. Is this just me or did something change with the site?
  24. Last week
  25. I'm a freaking idiot. You're exactly right. I had contact sensor on the brain. Let me poke around and see if I can find you one.
  26. That comes up as door and window sensors not key fobs.
  27. Try searching for 773914 at
  28. That's one of the first things I did with IRIS - I love the light coming on 20% with motion in the hallway at night. During the day, no response. I have two small dogs, and because of the placement of my IRIS v2 motion sensor, I am able to just use a piece of electrical tape to cover the sensor in a way that it won't read motion on the floor, just upper torso motion. Has worked great this way for a long time. The dogs never turn the light on.
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