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sparc last won the day on March 3

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About sparc

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  1. It's really pathetic that they can't fix this. This is just one of the problem devices, history for the rest is similar. Nothing logged since 4/18. Switch works manually but not through Iris.
  2. Well, with all the problems I have had with Z-Wave devices over the past year I'll bet there are a number of problems of the type you describe. John, any way to add a way to clean the mess up from the web portal that would save having to delete everything and starting over, because it sounds like that might be what I need to do to clean up this mess.
  3. Keep in mind I only have 12 Z-Wave devices total, and with #7 not in use/connected I would think the total would be 11. We've had a hub firmware update and reboot after this started so shouldn't the device count have reset at that point? Will running the Z-Wave heal routine flush out any orphaned devices.
  4. I'm thinking that the $8M write off was for 1st Gen inventory that would not be 2G compatible and the $50M was for launching the 2G iris system. Initial inventory, distribution to stores, advertising, etc.
  5. So here we are mid April and it's been about two months since I installed the Sense Energy Monitor and not much has changed. The app has been updated twice, most recently just 2 days ago. However, the app still says it has only found 18 devices and it doesn't know squat about most of them. It's STILL trying to learn about what it thinks is my electric dryer. Somehow the category for unknown, always on devices has NOTHING listed. That started after the last update about 10 days ago. Always On used to have about 300 to 350 watts showing all the time. IT supposed to be all those parasitic devices and instant on devices like TVs, computers sleeping, wall wart transformers used to charge portable electronics, etc. Since I first installed the Sense monitor there has been about 300 to 350 watts listed in this category, now nothing. The Unknown category has grown slightly though from 120 to 200 watts and now runs a constant 450 to 600 watts. It's almost like the Always On stuff got reclassified as Unknown. Right now as I write this the app thinks that the only three devices running are my Boiler Circulator Pump, my Kitchen Fridge, and 475 watts of Unknowns. But my computer that I am using to browse the web is on, a 32" TV is on, and a number of lights inside and outside the house are on. Now I can understand that it might have trouble detecting various light fixtures but my outside lights that are on a timer that Iris controls should be pretty easy to figure out. I mean they are set to go ON/OFF at sundown/sunup so after seeing the start/stop time shift in relation to the changes occurring with the seasons AND a one hour clock reset even a dummy like me might consider that this is possibly some night time lighting. The coffee maker draws about 1400 watts but it can't figure that our either. Same for the toaster which it calls "Unnamed Heat 2" sometimes, at other times it just gets lumped in with the Unknown loads. So after all this time all I can say is save your money or buy something else, as Sense is not ready to play nice. I may contact them and find out if I can get my $250 back, as this is a total waste so far. No web interface. Can't save log or download any historical data. Can't 'help' the app by identifying what just turned on or off. the list goes on.
  6. Number 7 was used for Christmas outdoor lighting and has been unplugged for over 2 months, and I have run a network heal routine at least once since then and it was removed from the system using the app. Seems like there is a problem there because I only have 12 Z-wave devices in my system and the parameter you ask about says there are 17 connected. "hubzwave:healCompleted":11 "hubzwave:healLastFinish":1489356943399 "hubadv:migrationDualEui64Fixed":false "hubzwave:healNextScheduled":0 "hubzwave:uptime":1418582412 "hubzwave:healSuccessful":11 "hubzwave:protocol":"4.33" "hubadv:lastRestartTime":1490893914109 "hubzwave:healPercent":0.0 "hubzwave:firmware":"4.33" "hubzwave:healEstimatedFinish":0 "hubzwave:isSUC":true "hubzwave:numDevices":17 "hubzwave:isOnOtherNetwork":false "hubzwave:isSecondary":false "hubadv:lastDbCheckResults":"ok\n" "hubadv:hardwarever":"3" "hubzigbee:power":3 "hub:state":"NORMAL" "hubzwave:healFinishReason":"SUCCESS" "hubzwave:state":"NORMAL" "hubzwave:healRecommended":false "hubzwave:healTotal":18 "hubzwave:healInProgress":false "hubzwave:healLastStart":1489356372810 "hubzwave:healBlockingControl":true "hubadv:lastRestartReason":"FIRMWARE_UPDATE"
  7. ALL of my GE Z-Wave devices have been disconnecting and reconnecting at various times over the past week. Some go AWOL for a hour or more, some for days. Right now looking on the Iris Web Portal 6 of my 7 GE Z-Wave devices are offline. You might say what about number 7, well number 7 is not currently being used and is not plugged in. They are all over the house and there does not seem to be any commonality between their disconnects or reconnects, meaning they seem to have no relation to one another as far as date/time goes. Just another of those undocumented features you get with Iris. Be sure and tell a friend. Really getting tired of this. Nothing has been changed or moved. Nothing new that could cause interference has been introduced into our home. No electrical work, lightning storms, visits from aliens, you name it and it didn't happen.
  8. I would have clicked on the like button but I can't like that we were misled so I will show my agreement with the above in this way. I like you post, I don't like that we no longer have energy monitoring and there are no plans to bring it back.
  9. How about giving us a choice of font size, how hard would that be? The old app version I could not read the tiny print, this new font size is so much better. No matter what I tried with my phones settings I could not change the font size to something that was readable for me. To have a phone with a 5.5 inch screen and those tiny letters about 1/16 of an inch high and no way to change it was ridiculous.
  10. I'm not a FitBit or Pebble fan, nothing against them either. I just thought it was nice that they gave some thought to their users and didn't leave them hanging after the merger.
  11. Almost the opposite of this is what Pebble has done for their customers with their pending absorption by FitBit. They are sending out one last update that will enable all their devices to work FOPEVER without a connection to the Pebble servers which are going away and also be able to side-load apps with a server connection.
  12. What is at your store; the lack of general knowledge about Iris (only 3 people know what they're talking about) or the knowledge that Iris is being dumped (only three people know Iris is on its way out).
  13. Just installed the update a few minutes ago, so far so good. Right off the biggest (no pun intended) change I see is the font size is increased and so much easier to read, a big thank you for that. I don't care if nothing else changed this was #1 for me.
  14. The Centralite Dimmer Outlet looks just like the Iris branded Smart Plug and has most all the same features (reduced current capacity) plus its a dimmer. One feature that looks interesting is that it you try to turn on a light manually like we did back in the stone age (you remember, with your hand) it can sense this action and will turn the outlet on.
  15. " If you are referring to interference from other electronics in the house, I'm not sure what to look for. " What other Wi-Fi devices do you have in the house. How many laptops or tablets or phones are connected by Wi-Fi. How many Iris devices do you have that operate on Wi-Fi. How about cameras, are they Wi-Fi or hardwired. There are a number of free apps for iOS and Android that will scan all the Wi-Fi channels and show you activity on them. WiFi Analyzer for android is one I use. I can see my home network and that of all three neighbors plus the school across the street which is at least 250 feet away. The app shows what channel they are all on and the signal levels as read by my smartphone so if I place my phone near my hub or near my WiFi access point I can get an idea of how much traffic there is on any individual channel. Works on 2.4 and 5 GHz bands. Fling is another tool which will show all the devices on your LAN along with their IP and MAC addresses.. Netgear has a free app called WiFi Analytics. With it you can do some additional tests.