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Everything posted by OhioYJ

  1. Mine was definitely fine before the update. However I don't know when they started the update. So perhaps it was just coincidence. I've always used the cameras as motion sensors in my alarm system, as most of my house has room darkening / insulated curtains. The cameras are basically in dark rooms most of the time (why I have the lights come on if the alarm actually goes off, just so the video that is captured is clearer). I'm using the cameras as motion sensors not only for the video, but they also were helping me void buying additional motion sensors as well. In the dining room, there is one motion sensor already, however to cover the entire room, I would need two, so the camera was covering the other half, as well as the door. *edit* -- And I'm not arguing / disagreeing with anyone, I just know what's been working for me the entire time I've had the alarm, so it's frustrating when it decides to stop working. Everyone's feedback is appreciated!
  2. It maybe coincidence, however Monday morning we had a bunch of problems with our indoor cameras. The alarm armed but with one bypassed because it was detecting motion. Moments later the alarm was triggered due to motion which we canceled and reset. The cameras kept triggering the alarm, until I gave up and set the alarm to partial. The only camera that would not trigger the alarm is in the garage that is completely in the dark (It is also an outdoor model). Later that afternoon, I was able to switch from partial back over to ON, and no problems. This morning, same problem, very early in the morning, they would trigger the alarm, so again I set it to partial. I called support, and now I have it to ON and of course it works fine. Regular motion sensors work fine of course, no motion detected. Anyone else experimenting increased sensitivity since the update? Related? Unrelated?
  3. Iris didn't tell me

    It's really annoying too when you get home from work and come home to a house that's either cold or hot because your thermostat didn't change temp because the alarm was offline and the schedule didn't run.... I'm less annoyed by my outdoor lights or my living room lights not being on or off. I'll flip a switch, it takes a longer for my house to cool off or warm up. Granted it's all annoying.
  4. GDO as Alarm Devices

    So since the new update I've added my GDO back as an alarm device. However today I had my alarm go off, because my garage door opened supposedly. I immediately opened the app, and viewed the camera in my garage, my garage door was not opening, or open. I believe what happened is the GDO disconnected for a moment and the alarm paniced, and went off. However there is nothing in my history to show that the device disconnected or opened? Anyone else?
  5. GDO as Alarm Devices

    My alarm went off again today, same thing.... Garage door opened. Checked the camera, garage door is shut. Re-armed the alarm, it tells me I need to bypass the garage door. In the history it says it closed the garage door based on my rules, even though the garage door was never open.
  6. Garadget

    So at least Iris isn't killing systems for bad reviews.... : IoT garage door opener maker bricks customer’s product after bad review
  7. GDO as Alarm Devices

    Phone call, the app, and I have an email.
  8. GDO now a participating device for alarm

    Its not on my Android version either yet.
  9. Trusty camera is short-timing recordings

    My cameras have always done this, ALL of them (At least since V2) (however not as short as you are saying). They are all set to record for 10 minutes. They never record for 10 minutes. The recordings area always for random lengths, however they always restart, so I have multiple recordings. So I may get 6-8 minutes continuous, then I get a 2-3 minute clip at the end. If I do get a 8-9 minute clip usually it just stops there and does not restart. Usually I find the problem is most likely to happen when I try and view the camera when the alarm is going off, while the camera is trying to record. However this is not the only time, as it does it entirely on it's on as well.
  10. New TOS and Privacy Policy

    Now I've been pretty critical of Iris on this site as well, but let me play devils advocate for a moment... First the alarm can be disabled by keypads, things of that nature, heck unplugging the hub (power or internet) since there is no local processing would have gotten you back in your house. Second this is America, everyone is sue happy. Unfortunately without some lawyer putting in verbiage allowing them to look at cameras tech support could help you with your camera, heck professional monitoring service could not look in when the alarm was triggered. I'm going to venture to say they are not randomly checking camera's all the time for nudes. Third, lets be smart with placement of our cameras, they shouldn't be in places they might see things like that (And if they do, oh well, I'm not that shy anyways). The credit report, again it's probably not anything nefarious they are collecting credit card payments. All CYA stuff. I'm not saying it doesn't suck, however it's crap you see in the fine print of all TOS anymore, because everyone sues over anything anymore. My coffee was hot, the cable man hooked a cord to the back of my TV, etc. Just my thoughts...
  11. My iris grade is...

    The reviews are clear, most people just want the system to do what it did before. They need to go back to basics before worrying about all the new features. There are still several things V2 does not do that V1 did do. They keep adding in new features, some of which work, some of which just sort of work. The entire time all the reviews keep pointing to the fact that we want our systems to work the way they did before. My positive review is no review at all, because I can't give it a review. I'd be scared to recommend the system to anyone at this point, because I'm not sure how much longer it will be around. It's disappearing from stores. Stores don't stock items anymore. However a positive review says they are doing things right. In my opinion, they haven't got it right yet. So while you're right, my system mostly works the way Lowes / Iris thinks it should, it fails to do things the original product I purchased does. Do you know long we've been promised this or that has been coming. They just up and do things like decide garage door controllers don't need to be alarm devices anymore leaving our homes unprotected and don't warn anyone about the change. It's so aggravating because they could be great... They could be best system out there, they just keep narrowly missing the mark. They just refuse to listen and don't I know why. They are making attempts, but the changes seem to be coming very slowly. This may just be because they attached to a huge company, and have to deal with overhead that brings.
  12. Lowes Dumping IRIS for Google Home?

    Came across this today, think it fits here.... Google Home Gets 'Beauty & The Beast' Promo But Google Says It's Not an Ad
  13. My iris grade is...

    If I have to pick one........... I'll give it a C, leaning on the C- side, due to lack of V1 parity.
  14. V1 Keypad Experience

    We have two V1 keypads, one mounted by both doors. We don't use them very often, but every time we go to use them they work. It does take a second. When I press Off, sometimes it's a delayed before the alarm actually disarms, just like the chime is delayed sometimes, but it does disarm.
  15. Lowes Dumping IRIS for Google Home?

    That's their own fault... They have a way to distribute their product in a nationwide chain of stores, as well on a website that is used by millions of people. They had an app that had good reviews on the app store until it got bombarded by bad reviews after their bungled V2 launch. Then failing to to listen to the user base and what they wanted. Even now, it's clear no one in the stores has any idea about the Iris products, and the displays look like garbage in many stores. Either take the product serious, or they will continue to be the small fish in the big pond. I will give them credit they are finally starting to listen, but after all this time I'm being cautiously optimistic. As for Google home, well Google has a long history of just dropping products and services randomly without notice, if they don't go how they want. So I'd be hesitant to put any real money in any Google product that relies on a Google service. I like their hardware, We have 5 Nexus tablets in my house, I've had nothing but Nexus phones for quite a while. However I really don't have much interest in Google home. Just like I didn't have much interest in Alexa, or any of the Amazon stuff. Just my opinion though.
  16. Kwikset 910 z-wave constant disconnect

    I had a similar problem and my 910 lock is actually ~3 away from my hub, and 1.5 half away from a GE wall switch. My problem so far seemed to being another device in my Zwave network with a low battery. Eventually my entire Zwave network went down, and I ended up figuring it out. My lock has been stable since i replaced all the batteries in the devices.
  17. Leaking leak detector batteries

    I don't use any of the generics that come with the devices for this very reason. I've also noticed even when you get "brand name" batteries with a device generally there is a weight difference between those prepackaged with t a device, and the once you buy in retail store. These lighter weight batteries never last as long. I've had tons of Duracells leak, so I don't use them at all anymore. I only use Energizer's at this point, knock on wood, those have been pretty good for me.
  18. No Local Hub Processing When Offline HUGE BUG/FLAW

    I also thought that was strange, almost like they were leaving themselves a way out in case it didn't happen. This is something that is coming, but we won't list it as an accepted idea?
  19. 2nd Gen IRIS Hub died a few days ago.

    I'm actually kind of surprised tech support didn't offer a new hub? Anyways, lots of them on ebay at roughly half the price of Lowes, still new and sealed. This would be my suggestion if you don't mind waiting a few days and want to save $20-25. Otherwise, just bite the bullet and go down to Lowes in the morning and pick up a new hub. The first gen sensors (contact / motion) in some ways are better, but they only work with Iris hubs unfortunately. The V2 sensors will work with other hubs like smart things. Many of the Zwave devices that work with V1 Iris will work with other hubs though.
  20. Iris version 1.16 for Android is in the Play Store

    I haven't. On my phone (Android 6.0.1 CM13, Nexus 5X) App says 74.10 MB, Data says 1.65 MB. My Tablet Nexus 7 (2013, Also CM13 Android 6.0.1) says roughly the same thing (I don't have it on me, but I cleared the data on it just the other day).
  21. So this morning I noticed almost all my Zwave devices are disconnected. I have only two still connected for some reason. I had already left the house by the time I realized it unfortunately. I called support and they said they did a platform update last night and that could be the reason. Anyways, I was told I may have to manually disconnect each device and repair... They tried rebooting the hub for me, and I tried the zwave rebuild. Until I get home I guess there isn't much I can do. Anyone else seeing this? Other ideas?
  22. Garage Door Lock

    Honestly, the GDO provides zero security at the moment, thanks to V2 Iris. Also thanks to Lowes / Iris to giving us a heads up on this change when they rolled this out. That being said, if some next level hacker that is capable of hacking the GDO, they are probably capable of hacking the deadbolt as well. There was a story a while back where at a security conference they were hacking Zwave and Zigbee devices now. Honestly we (well most of us) aren't trying to stop the next level hackers from getting into our homes, we're trying to stop the idiot smash and grab crack heads. Not that your idea won't work, most garage doors have a manual lock on them already. When I go on vacation, I push this over, and put a bolt through it so it can't be moved back.
  23. Platform Update / Zwave Devices

    Mine seems to have been battery related. Best I can tell originally I had a smoke detector that died, and killed the entire system. This smoke detector even repaired to the system originally. The other day, I had a failed *new* battery in my lock that brought the entire system offline again. Best suggestion I have, especially since most of the Z-wave devices take standard type batteries that are cheap, is go ahead and replace them all even if you think they've been replaced recently. Write the date on them too, so you know when they were last replaced. For me once I replaced that smoke detector most of my devices started to came back online, the others I had to cycle once and they popped back online. Before this were going offline as quick as I could get them back online, until I replaced all the batteries. Now everything seems to have stabilized (Except this one fluke). If you can get them to reconnect you can use Gillion's Iris website to view the battery levels.
  24. Platform Update / Zwave Devices

    Interesting. I don't have any phones or anything, the only wireless device is the router, which is both 2.4 and 5 Ghz. We do have the standard wireless devices, like xbox controllers and wifi devices, but all those are 2.4 or 5 Ghz as well. Looks like my problem may once again been battery related though. Had brand new lithium batteries in the door lock, which went dead. When I got home none of the codes worked, but the door lock did make noises, and appeared connected. Tech support said battery level was reporting 1%. Pulled the batteries out, one was 0.40 volts. Fresh batteries and all is good again. Apparently I need to start check the battery levels first rather than assuming just because I just changed them they are good. So my fault... False alarm, it appears.
  25. Platform Update / Zwave Devices

    Well last night all my ZWave devices dropped off again, once again, except the leak detectors. Im not sure what makes them unique? So my problem is not solved. Every single item has brand new batteries, so thats not the issue now.