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Everything posted by OhioYJ

  1. It's really annoying too when you get home from work and come home to a house that's either cold or hot because your thermostat didn't change temp because the alarm was offline and the schedule didn't run.... I'm less annoyed by my outdoor lights or my living room lights not being on or off. I'll flip a switch, it takes a longer for my house to cool off or warm up. Granted it's all annoying.
  2. My alarm went off again today, same thing.... Garage door opened. Checked the camera, garage door is shut. Re-armed the alarm, it tells me I need to bypass the garage door. In the history it says it closed the garage door based on my rules, even though the garage door was never open.
  3. So since the new update I've added my GDO back as an alarm device. However today I had my alarm go off, because my garage door opened supposedly. I immediately opened the app, and viewed the camera in my garage, my garage door was not opening, or open. I believe what happened is the GDO disconnected for a moment and the alarm paniced, and went off. However there is nothing in my history to show that the device disconnected or opened? Anyone else?
  4. So at least Iris isn't killing systems for bad reviews.... : IoT garage door opener maker bricks customer’s product after bad review
  5. Phone call, the app, and I have an email.
  6. Its not on my Android version either yet.
  7. My cameras have always done this, ALL of them (At least since V2) (however not as short as you are saying). They are all set to record for 10 minutes. They never record for 10 minutes. The recordings area always for random lengths, however they always restart, so I have multiple recordings. So I may get 6-8 minutes continuous, then I get a 2-3 minute clip at the end. If I do get a 8-9 minute clip usually it just stops there and does not restart. Usually I find the problem is most likely to happen when I try and view the camera when the alarm is going off, while the camera is trying to record. However this is not the only time, as it does it entirely on it's on as well.
  8. Now I've been pretty critical of Iris on this site as well, but let me play devils advocate for a moment... First the alarm can be disabled by keypads, things of that nature, heck unplugging the hub (power or internet) since there is no local processing would have gotten you back in your house. Second this is America, everyone is sue happy. Unfortunately without some lawyer putting in verbiage allowing them to look at cameras tech support could help you with your camera, heck professional monitoring service could not look in when the alarm was triggered. I'm going to venture to say they are not randomly checking camera's all the time for nudes. Third, lets be smart with placement of our cameras, they shouldn't be in places they might see things like that (And if they do, oh well, I'm not that shy anyways). The credit report, again it's probably not anything nefarious they are collecting credit card payments. All CYA stuff. I'm not saying it doesn't suck, however it's crap you see in the fine print of all TOS anymore, because everyone sues over anything anymore. My coffee was hot, the cable man hooked a cord to the back of my TV, etc. Just my thoughts...
  9. The reviews are clear, most people just want the system to do what it did before. They need to go back to basics before worrying about all the new features. There are still several things V2 does not do that V1 did do. They keep adding in new features, some of which work, some of which just sort of work. The entire time all the reviews keep pointing to the fact that we want our systems to work the way they did before. My positive review is no review at all, because I can't give it a review. I'd be scared to recommend the system to anyone at this point, because I'm not sure how much longer it will be around. It's disappearing from stores. Stores don't stock items anymore. However a positive review says they are doing things right. In my opinion, they haven't got it right yet. So while you're right, my system mostly works the way Lowes / Iris thinks it should, it fails to do things the original product I purchased does. Do you know long we've been promised this or that has been coming. They just up and do things like decide garage door controllers don't need to be alarm devices anymore leaving our homes unprotected and don't warn anyone about the change. It's so aggravating because they could be great... They could be best system out there, they just keep narrowly missing the mark. They just refuse to listen and don't I know why. They are making attempts, but the changes seem to be coming very slowly. This may just be because they attached to a huge company, and have to deal with overhead that brings.
  10. Came across this today, think it fits here.... Google Home Gets 'Beauty & The Beast' Promo But Google Says It's Not an Ad
  11. If I have to pick one........... I'll give it a C, leaning on the C- side, due to lack of V1 parity.
  12. We have two V1 keypads, one mounted by both doors. We don't use them very often, but every time we go to use them they work. It does take a second. When I press Off, sometimes it's a delayed before the alarm actually disarms, just like the chime is delayed sometimes, but it does disarm.
  13. That's their own fault... They have a way to distribute their product in a nationwide chain of stores, as well on a website that is used by millions of people. They had an app that had good reviews on the app store until it got bombarded by bad reviews after their bungled V2 launch. Then failing to to listen to the user base and what they wanted. Even now, it's clear no one in the stores has any idea about the Iris products, and the displays look like garbage in many stores. Either take the product serious, or they will continue to be the small fish in the big pond. I will give them credit they are finally starting to listen, but after all this time I'm being cautiously optimistic. As for Google home, well Google has a long history of just dropping products and services randomly without notice, if they don't go how they want. So I'd be hesitant to put any real money in any Google product that relies on a Google service. I like their hardware, We have 5 Nexus tablets in my house, I've had nothing but Nexus phones for quite a while. However I really don't have much interest in Google home. Just like I didn't have much interest in Alexa, or any of the Amazon stuff. Just my opinion though.
  14. I had a similar problem and my 910 lock is actually ~3 away from my hub, and 1.5 half away from a GE wall switch. My problem so far seemed to being another device in my Zwave network with a low battery. Eventually my entire Zwave network went down, and I ended up figuring it out. My lock has been stable since i replaced all the batteries in the devices.
  15. I don't use any of the generics that come with the devices for this very reason. I've also noticed even when you get "brand name" batteries with a device generally there is a weight difference between those prepackaged with t a device, and the once you buy in retail store. These lighter weight batteries never last as long. I've had tons of Duracells leak, so I don't use them at all anymore. I only use Energizer's at this point, knock on wood, those have been pretty good for me.
  16. I also thought that was strange, almost like they were leaving themselves a way out in case it didn't happen. This is something that is coming, but we won't list it as an accepted idea?
  17. I'm actually kind of surprised tech support didn't offer a new hub? Anyways, lots of them on ebay at roughly half the price of Lowes, still new and sealed. This would be my suggestion if you don't mind waiting a few days and want to save $20-25. Otherwise, just bite the bullet and go down to Lowes in the morning and pick up a new hub. The first gen sensors (contact / motion) in some ways are better, but they only work with Iris hubs unfortunately. The V2 sensors will work with other hubs like smart things. Many of the Zwave devices that work with V1 Iris will work with other hubs though.
  18. I haven't. On my phone (Android 6.0.1 CM13, Nexus 5X) App says 74.10 MB, Data says 1.65 MB. My Tablet Nexus 7 (2013, Also CM13 Android 6.0.1) says roughly the same thing (I don't have it on me, but I cleared the data on it just the other day).
  19. So this morning I noticed almost all my Zwave devices are disconnected. I have only two still connected for some reason. I had already left the house by the time I realized it unfortunately. I called support and they said they did a platform update last night and that could be the reason. Anyways, I was told I may have to manually disconnect each device and repair... They tried rebooting the hub for me, and I tried the zwave rebuild. Until I get home I guess there isn't much I can do. Anyone else seeing this? Other ideas?
  20. Honestly, the GDO provides zero security at the moment, thanks to V2 Iris. Also thanks to Lowes / Iris to giving us a heads up on this change when they rolled this out. That being said, if some next level hacker that is capable of hacking the GDO, they are probably capable of hacking the deadbolt as well. There was a story a while back where at a security conference they were hacking Zwave and Zigbee devices now. Honestly we (well most of us) aren't trying to stop the next level hackers from getting into our homes, we're trying to stop the idiot smash and grab crack heads. Not that your idea won't work, most garage doors have a manual lock on them already. When I go on vacation, I push this over, and put a bolt through it so it can't be moved back.
  21. Mine seems to have been battery related. Best I can tell originally I had a smoke detector that died, and killed the entire system. This smoke detector even repaired to the system originally. The other day, I had a failed *new* battery in my lock that brought the entire system offline again. Best suggestion I have, especially since most of the Z-wave devices take standard type batteries that are cheap, is go ahead and replace them all even if you think they've been replaced recently. Write the date on them too, so you know when they were last replaced. For me once I replaced that smoke detector most of my devices started to came back online, the others I had to cycle once and they popped back online. Before this were going offline as quick as I could get them back online, until I replaced all the batteries. Now everything seems to have stabilized (Except this one fluke). If you can get them to reconnect you can use Gillion's Iris website to view the battery levels.
  22. Interesting. I don't have any phones or anything, the only wireless device is the router, which is both 2.4 and 5 Ghz. We do have the standard wireless devices, like xbox controllers and wifi devices, but all those are 2.4 or 5 Ghz as well. Looks like my problem may once again been battery related though. Had brand new lithium batteries in the door lock, which went dead. When I got home none of the codes worked, but the door lock did make noises, and appeared connected. Tech support said battery level was reporting 1%. Pulled the batteries out, one was 0.40 volts. Fresh batteries and all is good again. Apparently I need to start check the battery levels first rather than assuming just because I just changed them they are good. So my fault... False alarm, it appears.
  23. Well last night all my ZWave devices dropped off again, once again, except the leak detectors. Im not sure what makes them unique? So my problem is not solved. Every single item has brand new batteries, so thats not the issue now.
  24. Using the keypad on the lock itself still works fine when this happens, it just means the lock can't be controlled by the app or the alarm. So I still can operate the lock without a key. So if your neighbor had a code, it would be no worries. The lock in my opinion has been an excellent purchase. I bought mine through an online vendor though. It was still new in retail packaging, but saved me a fair amount of money. Just if you buy one online for use with Iris, make sure it has the Zwave chip, many of the ones that are dirt cheap, don't have the Zwave board included (It's sold both ways, and you can buy the board separately, but it costs as much or more than buying it with the lock typically).
  25. I have other Zwave devices do this when they aren't actually connected to the hub. There for a while my door lock would do this. Every few days the the app and hub would think it's connected but it really wasn't. If you hit the unlock button in the app it would just sit there forever and act like it was trying to unlock, but it never would. If I popped the batteries out of the lock, and put them back in, and reset the hub, everything would re-connect, and all would be good again temporarily. Eventually I found a device with low batteries, that I believe was the actual cause of my Zwave problems. However not after remove and repair all my Zwave devices. However somewhere between removing/repairing all the Zwave devices, and replacing all the batteries my problems have been solved. Just an FYI, my low battery device was a smoke detector, that was so low it wouldn't even test, and it never even did the low battery beep, and still said ok in the app.... On a side note, I wish the thermostat adjustments would wait a second and let you make a final adjustment before sending. IE, if the temp is currently set at 65, and I want to change it to 70, I wish I didn't have to wait for it to send 66, 67, 68, 69, etc. It takes to long. Give me a second, and let me choose what I actually want, then send that to the thermostat.