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  1. I noticed I was having issues with my iPhone 5 with apps freezing so I rebooted my phone and the IRIS app log in went through, the app opened, and my thermostat reconnected (another issue I have been having). Everything is back to working as it should on the IRIS app. It looks like I'll be getting a new iPhone soon though.
  2. Once again my iphone IRIS app just spins and that's all it does. Minutes will go by and it will not let me into the app. I finally uninstalled the app and then reinstalled but now it won't accept my log in. I get error code 104 - or 701. Sometimes, I don't get an error code - it just won't respond. I went to the website and changed my password but the app still won't let me log in. I have an iPhone 5. This app never gave me trouble until the Hub "upgrade" (which has been a disaster).
  3. I've noticed no matter what Lowe's store I visit, the IRIS display is poorly stocked. The price wouldn't be so hard to swallow if the system worked consistently. However, considering how often my thermostat disconnects (and cannot reconnect without a reset), and that my iPhone app just spins, IRIS is a waste of $$$$.
  4. That is why I haven't gone to the door locks! Nothing would be as bad as not being able to get in especially if I left a code with a neighbor to let the dog out and feed him. IRIS is much too finicky for me to try the locks.
  5. I did notice that issue as well. If it was 62 inside and I wanted to warm it up to 67, I would have to tap +, wait for everything to catch up, tap + again and wait and so on. Seems like the overall issue is it just takes time for the hub and t-stat to catch up.
  6. I have a 1st Gen thermostat and a Gen 2 Hub. Over the past two months, I've experienced several cases where the thermostat won't respond to temperature adjustments made via the app or where manual temperature settings on the thermostat don't appear on the app. For example, if I want the heater to come on, I'll raise the temperature on the app. The app will look like it's sending the request but after about 30 seconds, the previous temperature setting will appear and the heat doesn't come on. When this happens, the only way to adjust the thermostat is to do it manually. Last night, my son set it manually at the thermostat for the AC to come on but the app didn't show this change, so in effect the AC was running when the temperature inside was already below the setting showing on the app. It took about a dozen attempts on the app before the thermostat finally recognized my command to turn off the AC. I do have a range extender but the thermostat is well within range of the hub even without an extender. Two months ago while we were away during Thanksgiving. I noticed that even though I had set the thermostat to minimize run time, it had reverted back to its daily schedule and was heating the home when no one was there. When I got home, I took out the batteries, did a hard reset, deleted the thermostat from the app and hub, and repaired with new batteries. Apparently that worked for about 6 weeks. The batteries in the thermostat are good. I've logged out of the app and back in. I've even deleted and re-installed the app. No success. The firmware on my hub is V2.0.2.016. My iPhone app version is 1.15.1. I've had lots of issues since the hub "upgrade" with sensors losing signal, batteries running down faster, and now a thermostat that seems to need resetting/repairing every month. I've had IRIS for several years but I'm ready to admit this was a bad purchase.
  7. I have the exact same problem. It worked fine until the update. I'll try the battery removal trick.
  8. The current method requires choosing to skip for a # of hours. It seems it would be easier to skip a number of days or a number of scheduled times or to "skip until ____" and you put in a date for it to resume the schedule.
  9. Vettester, I did that and it's now nice and quiet when arming (really nice at bedtime). The only problem is I don't get any warning beeps that tell me IRIS is about to go into full alarm mode when I trigger a sensor (like opening the front door) before I've disarmed the system. Either I'm still doing something wrong or IRIS has a flaw.
  10. How can I set the alarm to not beep while arming but to still give me a warning upon entering my house before it goes into full alarm (sirens, email notifications, etc.)? Last week, I set up the v2 hub on my system and migrated all the original sensors, keypad, and thermostat. The migration kept my settings when arming the system for "On" and for "Partial". "On" arms all door and window sensors plus the motion sensors while "Partial" arms only the door and window sensors. So I set the alarm to Partial the first night on the v2 hub to go the bed and the thing beeps, and beeps, and beeps . . . . In v1, it would beep 2 or 3 times. In v2, the beeps kept going. After 20 seconds of beeps, I shut the thing off before it woke the kids. I reset the system, took the keypad offline, reinstalled everything and still the system would beep constantly while arming. Obviously, I couldn't have that going on for 15, 30, or 60 seconds every night at bedtime. But setting this to zero means there's no delay when entering the house and the system going into full alarm. Am I missing something? How can I set the alarm to not beep while arming but to still give me a warning upon entering my house before it goes into full alarm mode (sirens, email notifications, etc.)?