jeff909

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jeff909 last won the day on July 16 2016

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About jeff909

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  1. So I don't use the V2 smart button all that often, but it's still working, nothing mechanically wrong with it. I still like mine. A while back I got a low battery notification too, actually got a battery, went to install and due to how I mounted it I had a hard time figuring out how to remove the battery so I didn't, and the low battery indicator ended up turning off and it's worked fine ever since. I've only played with the 1, but I can't imagine they all eat batteries, I'd guess there's something wrong with yours or maybe it's just like you said losing contact some how. It looks like you can still buy a V1 button for 19.97 on lowes site.
  2. Support said that a few people have called in and asked about making limited camera storage part of the basic plan and it was discussed on their side Id say if this is important to you, call in and ask for it as well. Seems like They've done a good job at adding features we've requested so let's add this to the list
  3. The grace period false alarm is just me being dumb/slow... I don't know what's up with my motion sensor, I have 4 total and only 1 of them cause the false alarm issue.
  4. I'm checking with my insurance. My concern is I set it off by accident a lot. Both from grace periods being set to 15s and only having 1 motion sensor trigger. Both could be solved by changing grace period to 30s and requiring 2 motion sensors, but personally I like the "trigger happy" system and tolerate an occasional false alarm. Do others get false alarms or does everyone have it set more conservatively?
  5. I'm going to call and complain/make a suggestion They should give you very very basic free storage, then add the 3GB as an up-sell feature for the professional monitor. Worth a try
  6. For those that are doing the pro option, how many motion sensors do you have the requirement set to? Not using the monitored service, I have mine set to 1. I get an occasional false alarm, but it's not a big deal. I don't think I'd be comfortable having it call the cops every month or two if I don't respond quickly to their phone call. In one sense, professional monitoring would make me feel more secure, but if by doing so I change my motion sensor requirement, that feels like a step backwards.
  7. That simplisafe company that advertises on TV must now be the closest competitor. I think they're $14.99 for a similar monitored/4G backup service. Maybe that's how Lowe's decided on 14.95.
  8. Were there any other surprises when moving to the basic plan?
  9. They updated the website to show the differences between the Basic, Premium, and Monitored plans. https://www.irisbylowes.com/plans/ I think it's great that the rules and scenes are now free and hopefully this will encourage growth and by offering a monitored service, that's a nice option for those who value that (and it's soo much cheaper than ADT, Xfinity Home, etc.) I'm struggling a little bit to understand why the middle tier $9.99 premium still exists. A Notification list for up to 6 people to receive alerts and alarm notifications Enhanced history service with a 14-day view and visualization of your history log* 3G Storage of Camera Video Clips A self-monitored Care service that notifies family members when loved ones daily routines are disturbed Alarm Trackerâ„¢ - real time visualization of an alarm event in your home Additional enhanced in-home, app, and web experiences, such as coordinated colors, lights, and sounds, for even greater benefits from having a smart home*** It's great that rules are free, but it seems a little unreasonable that you only get 24 hours of history in the log. If you want professional monitoring, you'd pay the $15. But would anyone feel it's worth $10 a month to check and see what happened in your house yesterday? I don't think this is worth $120/year but by truncating the functionality could annoy people Same thing on the camera storage. I understand their servers aren't free and cost money to offer everyone space for videos, so if you want 3G of storage and you frequently make recording then of course you'd pay for it. ex. Nest/Dropcam offers a similarly priced service although you do get non stop footage, let's just say the concept and price point is similar. But for me personally, I'm not recording 24/7. I have no clips stored currently. I don't need a lot of space. But, if I have a home invasion, I want the 10 minute recorded video of the intruder. Can I have 100 MB free? That would seem reasonable. If I recall, I thought V1 had a very low amount of FREE space, and premium brought more space. Again, it's hard to complain when they make stuff free now, but they made the history and "basic" camera storage free, that would make me really happy!
  10. I hope they let you record your camera off alarm trigger under the free plan. I don't care if there is little to no storage (for free), or a short period to allow you to store it online, simply put I would hope that function would be considered a rule. Any idea for those who downgraded?
  11. I haven't received any emails about pro monitoring Did everyone fill out the "Register now to get updates" form on their site, or did these emails come automatically?
  12. I like the new app but I have one comment that I haven't seen anyone make. It's nice that the cards are smaller and take less scrolling, But they changed the font of the favorites and icons at the top. They made them bigger and I think it doesn't look as clean. I have a favorite called Thermostat, and it used to fit the entire word under the icon and now it says "Thermosta" and just the letter " t " us in a second line below. Seems clunky. Same with the history, it now takes up a lot of space but just 3 lines of data. I'd like to see the current format, but adjust the font size and layout to look a little cleaner
  13. I give my system a " A" A lot of C's and D's, tough crowd. It does everything I can could imagine and I rarely have any issues. A few new features or app UI improvements would be nice but I don't think it's accurate to say the system is a D. The Echo (Alexa) integration for turning on lights is life changing, the Osram multi-color bulb option is cool, ability to download video clips directly to your phones camera roll, ability to adjust thermostat schedule on app, free care card, and the more modern look of the app are all things I use daily that didn't exist in V1, so to be hung up on not having power monitoring or local processing I think is a little short sighted when compared to the new features and UI improvements over V1. I'm sure a lot of readers on the forum are power users and want the highest level of customization but I think the "average consumer" just wants to turn lights on/off with basic rules, control thermostat, etc. as is with the ~ 10 people I've referred to IRIS. My concern is in agreement with a post someone made a while back about posting POSITIVE reviews on Lowe's site. If you're rating the system a C or D, are you giving it a 1 or 2 star review on Lowe's.com and the app store? I think if you give it a negative review in 2017 based on missing a feature you had in 2014 or how the transition was isn't an accurate viewpoint for a new consumer reading the reviews online considering purchasing IRIS today. Just saying, negative reviews may scare customers away and one certainly could speculate that the more subscriber growth they get, you'd hope would allow for them to grow their development resources. Last rant, the competitor systems that have the greener grass, does a single one call your telephone if your alarm is triggered? (not just a push notification). I could be wrong, but to my knowledge Wink only sends push notifications? If my security alarm goes off at 3 AM while I'm out of town, I most likely wouldn't awaken by a push notification however when the phone rings (especially with a unique ring tone set for IRIS) I most certainly would wake up to investigate.
  14. I don't remember seeing a lot of discussion on their "preview" shown on irisbylowes's site but I think the screen shots look cool. It's simple but having the temperature displayed on the favorite icon looks nice. I wonder what "improvements to scroll features" means. I don't hate the current interface but it seems like it takes a lot of scrolling to get to the lower cards. An improvement would be nice.
  15. Wonder if we will see the V2 app this week. Looking forward to seeing the UI tweaks