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Found 3 results

  1. So I have a question for anyone with with pets and the new alarm requirements 4/2017. In my previous setup I had contact and glass break sensors and such on doors and windows and just one motion sensor(small open floor plan house). In the previous setup I could set it to all devices but require 2 activation's and any of the contacts + the motion sensor set the alarm off. This worked well as I could have a good alarm system but wouldn't set off for my indoor pets. With the new system it appears I can no longer use my motion sensor in my alarm scheme as it will always activate. Plus looking at the 5 minute rule if I got two or more sensors and set them up id still be in a mess if I set it to two as they have a 5 min separation and if the pet walked the whole house in less than 5 minutes it would go off. Is there any way to set up with motion sensors and contact sensors in the new system with indoor pets without having to have every single room in the house on a separate motion sensors and requiring many items to be tripped to set the alarm off? Thanks for any assistance.
  2. Motion False Alarm?

    Hi, We have the Iris system set up in a 5th wheel that we store (RV storage) when not in use.. i.e., it is recreational, so it is in storage most of the year. The storage company has 24 hour key-coded access, with security cameras. It is also a covered space with walls on the sides and rear. Last night, in the middle of the night, the intruder alarm went off, triggered by the rear motion alarm. Of course, I didn't bother to go check it until this morning for a couple of reasons 1) The rear motion sensor was the only sensor tripped. 2) I figured if it was a break-in, the intruders would have ran, and anything they took would be gone... When I went to check this morning, I was expecting to see my rear window forced opened or shattered. As I inspected, I could not find any evidence of any intrusion whatsoever... I have contact sensors on all the doors/compartments, none were triggered. I also have a forward motion sensor which wasn't triggered. It was only the rear motion sensor that was triggered. If it were from an intruder, the only way to have entered the 5th wheel would have been from one of two windows that are large enough to enter from the rear. No evidence to think anyone did so. We obviously have no pets inside. The windows are shielded from any light (like a flashlight beaming in) that could potentially trigger the sensor. I starting thinking perhaps a mouse or something got in (no food at all in the 5th wheel) or possibly maybe a small bug walked right across the sensor. I didn't find any evidence of a mouse (no droppings in any place I looked) and while I can't say it is bug free, I am not seeing any bugs. What are possible causes of the sensor being triggered? Have there been any reports of sporadic issues with the motions sensors being tripped? All the equipment is Gen 1, all from Lowe's. Any thoughts, or help is appreciated. With the alarm going off in the middle of the night, and it never happening before, I was fully expecting to see my 5th wheel had been broken into, but it doesn't appear that is the case.
  3. I bought the Iris Safe & Secure system about 1.5 years ago. I have 3 door/window sensors on my doors, and 3 motion sensors. I have way too many windows to put a door/window sensor everywhere, so I bought some motion sensors. I have three. One in the basement, one in the front of the house, and one in the back of the house. I had to take the basement sensor offline; I started getting false alarms. It was pointing at a blank wall across a hallway. Not sure what was causing the false alarms...thought maybe it was temperature variation? Anyway, recently my motion sensor in the front of the house has been causing false alarms. It's strange because for the first year or so it never really gave me any issues...for the past 6 months it's been tripping weekly. It's getting old being awakened by the alarm going off in the middle of the night, the kids waking up, etc. So now I'm at the point where I have an almost worthless security system. The contact sensors are great, but I don't think they really protect me from vulnerabilities in the layout of my house. That's why I need coverage from the motion sensors. To try to resolve the motion sensor issues, I've changed my setting for "Number of devices required to set off alarm" from 1 to 2 sensors now. So now I have two motion sensors, side by side, covering one area. My thought is that if there's some issue with the sensor that's causing the trip, and not actually motion, then by requiring two sensors to sense the motion it should eliminate false alarms. Of course this renders my contact sensors useless...someone could break my front door in and the alarm would never go off. I would now have to have two contact sensors on each door to actually use the sensors as true contact sensors. I'm frustrated...but happier to have motion sensor coverage compared to contact sensors, if I have to choose between the two. Is anyone else requiring two devices to sett of the alarm? Does anyone have any advice on how to get around the seemingly high probability of false alarms with the Iris motion sensors? I'm 1 week in with no false alarms so far....we'll see if it works. Thanks.