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Found 3 results

  1. Hello all, I have three WiFi Smart switches and they all lost connection back on April 9th at a little after 5:30 am Eastern Time. No matter what I do, I can not get them to re-connect/re-pair. I've called the help desk twice and, although the techs were trying their best, we couldn't get the switches back on the network. They simply failed to connect even though the first time I connected them (some six or so months ago) they connected with no issues. I've checked system logs and router logs and nothing unusual shows up for that date and time - or anywhere else for that matter. So it's unlikely a router issue. With that being said, I did notice that the Iris by Lowes app (v 2.1.1) updated on April 8th. Coincidence...? The best the tech could advise was to return the switches to Lowes and get new ones. I'd like to see if anyone has any suggestions first.
  2. WiFi use on V2

    I'm sure this has been covered but is it possible to use Wifi for the internet connection? or at least as a backup for internet, as I have 2 independent internet setups so it would be nice to use the 2nd as a backup via wifi at least until IRIS comes up with the promised 4G adapters.
  3. Hey guys/gals, Many of you have been helping to talk me through some camera issues I've had, the root of the trouble comes down to me having a setup of two routers cascaded on my network. I live in a pretty large house with an addition off the back. My modem comes into my basement in my main house and connects to my WRT1900AC Router (Basement Router), I have Cat5 ran to my addition where my second WRT1900AC Router is placed (ManCave Router). Basement Router issues IP addresses in the 192.168.xxx.xx range ManCave Router issues IP addresses in the 10.141.xxx.xx range Iris is connected to my ManCave Router, my cameras are positioned around the house and often are bouncing back and forth between router signals. So essentially my cameras are given two separate IP addresses. This is very inconvenient, especially when they are given a 192 address and my Iris system disowns them. Has anyone had similar issues? What have you done to remedy them? Thank you.