Schlage lock won't lock from digital side
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5 posts in this topic

Tried hitting lock keypad as I was leaving this morning and got a X and no lock. Never had this issue before. It's also offline now. Anyone else having issues after yesterday's maintenance?

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Mine are both working normally, but I did have a scheduled scene that did run this morning.

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With my front door deadbolt, I've had instances in the past when the lock was partially engaged (maybe 1/16th of an inch or less... just enough that the door would still close but the lock was not FULLY unlocked) where I was unable to lock it from the outside. I'm assuming this is because my toddler likes to play with the lock when we are not looking. When that happens I have to open the door and make sure the thumbturn is turned COMPLETELY counterclockwise, and then I'm able to lock it from the outside. There is a slight bit of play in mine which will not allow it to lock if the bolt is extended even a fraction of an inch.
Probably not the issue you are facing (seeing how yours is disconnected also), but I figured it was worth mentioning anyway.

ZBMAN likes this

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Replaced the batteries and it works fine. It never sounded like the batteries were weak. Usually gets slow when they are bad. 

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