Just an update for you all. I've been working with Gillion on restoring the portal. After some research and testing today I now know exactly the change that Lowe's did which broke the portal. That change, an added check to ensure that the connections to their servers are coming from users of their web portal, rejecting any from other websites such as Gillions. The good news, by using a Chrome browser plug-in "Modify Headers for Google Chrome" I am able to override this security measure and allow the portal to connect to the Iris cloud. For now it's just a hack while we continue to research a permanent fix.