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  1. 7 points
    As I am looking at the replacement alternatives, I'm confirming what I have already known for awhile. Despite some deficiencies and annoyances, we had it really good with IRIS, and we are unlikely to find anything that can replace it. What it offered on the combination of features, I doubt any other system can match:- Solid set of security features that made it reliable and usable- Not the best, but very decent home automation capabilities- Support for numerous third-party devices and expandability with Z-wave/Zigbee standards- Most affordable. Free self monitoring and automation plan, and cheapest professional monitoring plan on the market (with cellular included!)- Low priced sensors, and even better on Lowes clearance- Aesthetics, or the cuteness factor. The core devices (keypad, contact, motions sensors) are small, compact, and cute looking. The motion sensors are especially nice - I hardly noticed those little buttons on my walls.- Hub has low power consumption (may seem like an irrelevant technicality, but super important for adequate battery backup)- Backed up by the big reliable Lowes and an extra bonus of being able to walk into any Lowe’s store to touch, buy, and return stuff without the hassles and waits of shipping (strike out reliable as of Jan 30)I haven't finished looking around, but I'm getting a sense other DIY offerings just don't measure up on the overall combination of features. SmartThings excels on automation, but has half-baked unreliable security. Abode is solid on security and free self-monitoring, but you better stick with its proprietary sensors, which are expensive and bulky in size (the motion sensor is especially ugly compared to IRIS'), and automation is still inadequate. SimpliSafe is good on security, but it's a closed system with no Z-wave support, and you can't get self-monitoring unless you pay police monitoring first, and then add self-monitoring on top of that, and pay a lot each month for the whole package, while many of us don't need pro monitoring all the time. Ring is promising, affordable, and cute, but seems like No Zwave expandability (I take that back, it's a Zwave system, albeit with constraints), but no automation at all, bulky sensors, and still long way from being a proven solution. Haven't looked at Vera and Wink, but having low expectations at this point.I doubt you will find another winner combination that IRIS had. Which brings me to the emotional point:SHAME on you Lowes, for botching this excellent product. It’s must be either indifference or marketing incompetence on the part of the executives, because IRIS had everything it needed to take off big. Just look at the SimpliSafe aggressive marketing campaign - being inferior to IRIS, it already achieved a large market presence. I see SimpliSafe TV commercials all the time - when was the last time you saw an IRIS ad? SHAME on you Lowes, you let down your customers who recognized the strength of the platform and invested in it in hopes of using this system for a long time. SHAME on you Lowes, this outcome is a disrespect and disservice to your own IRIS engineering team that developed a technically solid product, which you failed to advance.Peace out. I'm off to bed to dream that a pack of renegade former IRIS engineers dressed in hero consumes would pick up the source code and restart the whole cloud platform under a different name (ah, sweet dreams)
  2. 5 points
    This is a cross-post from my post in a poll on the General forum that may be of interest to those considering Hubitat... The shutdown got me off my feet and over to Hubitat and Ring Alarm. I'm using Hubitat as the main hub with a relay triggering a single contact sensor on the Ring Alarm for its professional monitoring service. I've spent a lot more time on the migration than I wanted but everything appears to be running well and I now have the flexibility to implement rules and automations that were never possible with Iris. I have been able to take over every non-V1 device over to Hubitat:: Iris v2 motion sensors Iris v2 contact sensors Iris v2 buttons Iris v2 keypads(+) Schlage lock Utilitech (Iris) sirens Lutron Caseta switches, dimmers, and (Pico) remotes Orbit (Iris) water valve(*) Dome siren(*) Dome water monitor(*) Smartthings presence sensors(*) Qubino relay(*) (+) Works with Hubitat but no longer using. (*) Newly added post-migration. For professional monitoring, I soldered the Qubino dry-contact relay to a single Ring Alarm contact sensor. The Ring Alarm is configured with 0-sec entry and exit delays. Hubitat manages all the entry and exit delays and when it detects a security event, it toggles the relay after the entry delay elapses to trigger the Ring Alarm. I no longer use any of the Iris keypads and now use a Pico remote to arm the alarm and a valid lock code on the Schlage lock to disarm. I also have Alexa TTS integrated into Hubitat so that there are verbal notifications: when the alarm is armed home, armed away, and disarmed; for the entry and exit delays; when the garage door is opening and closed; and when the pool water level is too high (Dome water monitor integrated into the skimmer that triggers the Orbit water valve to discharge water via the cartridge filter). Overall, I'm extremely satisfied with this solution. Hubitat has its quirks and I found the Hub Safety Monitor (HSM) and Motion Lighting components to be poorly thought out. Much of the effort was spent on implementing HSM and Motion Lighting, discovering all the quirks and trying to address or work around them, and finally implementing the functionality I wanted using the Rule Machine (RM) instead. I should also note that a number of key integrations between Hubitat and the Nest Thermostat, Nest Protect, Ring Alarm (to sync armed home, armed away, and disarmed states), Alexa text-to-speech (TTS), and Chamberlain MyQ (garage door opener) are dependent on community-written apps and drivers made available for Hubitat and/or Smartthings.
  3. 5 points
    thegillion

    Keeping me busy

    you guys sure do keep me busy.
  4. 4 points
    Otto Mation

    Alexa Guard with Iris

    @Scunny pointed out to me that Amazon will be adding Alexa Guard to their line up of skills this fall. I am looking forward to this as a second layer of security to be used in conjunction with Iris. It is a great concept. I have various Alexa devices spread throughout the house. You tell Alexa that you are leaving and it listens for sounds of burglary, glass breaking and smoke/CO alarms etc. and calls you when it hears this. It will also randomize turning on lights to make it look like someone is at home. I for one am looking forward to using this skill. You can read more here: https://www.androidcentral.com/what-amazon-alexa-guard
  5. 4 points
    Vettester

    Iris 3.0 (Yes, it exists)

    Still debating.... I think I'll just sit back and let you guys work out the kinks.
  6. 3 points
    fdw201

    My .02

    After having been an Iris user for 6 years, a beta tester for v2 (yikes), 75+ devices, 2 locations, and all of that jazz... I have completed my transition to SmartThings and can say without a doubt that SmartThings is superior. The flexibility to add devices not officially supported is not only easy but works incredibly well. While some minor technical ability may be necessary, if you can follow step by step directions you can install custom SmartApps and Device Type Handlers. I'm so happy to have gotten my Home Energy Monitor back! Not only that, but SmartApps such as BigTalker and Virtual Thermostat, Geofencing options, and the ability to change light colors and percentages for scenes are all amazing upgrades over the Iris platform. Security is at least on par if not enhanced by some of the things you can customize. I will miss Iris because it met my family's needs so well, but am happy to be on to SmartThings. I'm happy to help with any questions on this new platform!
  7. 3 points
    scunny

    Auto vs. Manual Redemption $$

    I would start with Marvin Ellison. I heard he's a real supporter of Iris.
  8. 3 points
    Vettester

    Visa Cards

    My cards were in my mailbox when I got home from work. Apparently some post offices don't take "Signature Required" seriously.
  9. 3 points
    Wlepse

    Visa Cards

    If I had something to bitch about with Lowe's it would be the fact they never really got behind Iris. I think if they had this would have been a money making division and they either would have kept it or easily sold it off. But once they made the decision to kill it I agree they went above and beyond what I would have expected.
  10. 3 points
    Soozicle1

    Visa Cards

    You sound bitter, Scott. Send me your address and I'll send you a snickers bar. 😝 Just teasin'...
  11. 3 points
    I sent him a v1 smart plug, motion sensor and key fob. So he'll have something to play with n a few days. That might be enough for proof-of-concept since he thought success would be an all or nothing event.
  12. 3 points
    thegillion

    Arcus Smart Home

    @spollo Plan is to flash the V2 hubs and get them working using Arcus
  13. 3 points
    scunny

    Iris is Officially Done

    I think the SmartThings/ADT relationship may be soon ending and the ADT sensors are proprietary. I'd stay away from that.
  14. 3 points
    I think that this is going to happen, except it is going to be a mix of former IRIS engineers and other talented people.
  15. 3 points
    I wanted to share this over here for those that may not be on the official Iris community. Mike has helped me and others here on numerous occasions. He's taking some heat over there even to the extent of being called a liar. He could only say what he was allowed by management and hates to see this happening to the Iris community as much as we do. https://community.irisbylowes.com/t5/Solutions-Projects-How-To-and/Thank-you-and-I-will-miss-you-all/m-p/6544#M1150
  16. 3 points
    thegillion

    Arcus Smart Home

    @ShieldOfSalvation the whole Iris team wants the code to be open because of all the time put into the system the would hate to see it canned.
  17. 3 points
    GaryS1964

    What Platform Should I Migrate To

    I'm retired now but spent 30 years in local law enforcement. I'm not a fan of monitored services which is why I chose IRIS. All they do is call the police and if the agency I worked for is any example alarm calls are low priority because around 90% of them are false. It could be hours before an officer comes to check out your house depending on other workload. Having said that if I were to get a monitored system I would look for a low cost one that will integrate some if not all of my existing devices and call (as opposed to notify) my cellphone if the alarm goes off as IRIS does. Also motion sensors were and may still be notorious for triggering false alarms so the ability to be able to require two to trigger before the alarm is sounded is important. I have looked at SimpliSafe and my neighbor has and likes their system. However as far as I can tell it is a closed system. I can't integrate my Arlo cameras or any of my sensors or switches so I would have to run two systems if I wanted any home automation.
  18. 3 points
    Perhaps you have not looked at the banner at the top of the forum.
  19. 3 points
    IrisUsers

    Iris is Officially Done

    For those who may remember the history, I dumped Iris about 3 years ago due to extreme platform stability. (i.e. alarm going off at 3am daily) SmartThings has been pretty good for me over the years. I was working with their developers last January testing out the new Z-Wave firmware even before it hit their public beta program. Lately, support has become very slow to respond, and as my system has grown I feel that I've outgrown the platform. Like Iris, they've had their cloud issues over the years, but as my system has scaled upward, even the smallest outages have pretty far reaching impacts. That said, I've recently moved to Hubitat, with only a few things left in SmartThings for now. I recommend both, but Hubitat does have a few advantages that make it a good choice for me. Here's a quick breakdown... SmartThings: Pro: Has a mobile app. Two of them. Classic offers better performance and 3rd party app support. The new app does not, but it's got a modern UI. Pro: Many natively supported devices run locally. Pro: SmartLighting, the app for controlling lights and switches runs completely local, assuming the driver selected is local. Pro: Widest device support in the industry right now. This includes official integrations for Arlo and Ring for example. There's 3rd party support for Nest as well as others. Pro: Great rules engine in WebCore. Only drawback is WC is cloud-based. Pro: Can get Scout monitoring. Neutral: SmartHomeMonitor runs locally, if ALL devices being monitored AND all devices being controlled are local. (hint: most of the time it's cloud dependent) Neutral: No cellular backup. Con: Support has become slow and unresponsive. Con: No native Alexa or Google Home support. Con: No support for Zigbee group messages (multicast) Hubitat: Con: No mobile app. Web UI for device control runs only on local LAN. A "tiles" UI exists and can be accessed through the Hubitat cloud. Pro: All natively supported devices run locally. Pro: All apps run locally. Neutral: Support for most Z-Wave and Zigbee devices that follow common standards.. No includes official integrations for Arlo and Ring. There is 3rd party support for Nest as well as others. Neutral: Several decent rules engines, including Rule Machine. All rules run locally. Con: No option for professional monitoring. Pro: Hubitat Safety Monitor runs completely local. Neutral: No cellular backup. Pro: Support is very engaged and responsive to user needs. Pro: Native Alexa & Google Home support (including Chromecast). Pro: Support for Zigbee multicast allows for dozens of devices to be controlled simultaneously without any lag or "popcorn" effect. There is one very unique feature of Hubitat, you can actually run multiple hubs and link them together in a parent-child relationship, where child devices and events are mirrored to the parent hub. This makes it nice for larger systems in that you can distribute devices and automations across two hubs. In fact you can even link a SmartThings Hub to Hubitat too, which is what I've built. I have a basement hub (child) and a parent hub (2nd floor). For example, presence is done on the basement hub which triggers mode changes on both hubs and sets the alarm system states accordingly. By using this approach, I can have automation running in parallel for near instantaneous response times. Hubitat isn't perfect. There are some significant issues with meshes running a large number of routing devices (aka SmartPlugs). That's something I'm working with their developers on through testing pre-release hub code.
  20. 3 points
    hxn

    Iris is Officially Done

    I will likely get $5k back (two houses, 350 devices). But I suspect that our time that we spent setting up our system is worth far more than the refunds we can get.
  21. 3 points
    This was released this morning: https://community.irisbylowes.com/t5/News-Announcements/iOS-2-12-3-release-notes/m-p/6242#M570 iOS 2.12.3 release notes Hi guys, For those with iOS, you'll notice version 2.12.3 showing up as an update in the app store. This release has these changes: - Fixes issue where when multiple iOS devices were logged into a place, only the most recently-logged-in device would receive notifications - Fixes issue where for those on the Basic plan, camera rules were improperly hidden - Fixes several crashes Please note: As a side effect of fixing the notification issue, you might get an extraneous “your Iris account was logged into from a new device” and/or “a mobile device was removed from your Iris account” emails the first time you launch 2.12.3. These can safely be ignored.
  22. 3 points
    Here is a step by step if you want to reset your cameras and use them with Blue Iris. These settings are my suggestions after spending some time tweaking and setting up a dozen of these on my Blue Iris system. Some of this is a repeat of the above posts but I wanted this to be a step by step to get you rolling quickly on Blue Iris or Camera software of your choice. Although this looks lengthy it goes quickly because you just cut and past the commands into your web browser. If you have many cameras set them up in notepad or notepad++ with your passwords and IP's and go to town cutting and pasting. First is to reset the cameras and get your new user name and password in the cameras. Connect your camera via ethernet cable and reset the camera by holding the reset button down for 30 seconds. After the camera boots, type the IP address of your camera into a web browser and then log in using the following credentials: Prompt the login credential window popup with this command: yourcamerasipaddress/adm/get_group.cgi?group=NETWORK Username: alertme Password: nFQTEm*s67uxuF**a2vAth7RoJ Now just for good measure and to make sure that we are working from a clean slate issue the following command: yourcamerasipaddress/adm/reset_to_default.cgi After the camera boots, login again with the above credentials. Now lets get a username and password that you want to use in the camera. yourcamersipaddtess/adm/set_group.cgi?group=USER&admin_password=yoursecretpassword After you get an "OK" confirmation from your web browser hit refresh and login with username alertme and your new password. Now issue your new username with this command. yourcamersipaddtess/adm/set_group.cgi?group=USER&admin_name=yournewusername Refresh your browser and login with your new username and password. Now we set up the camera resolutions and settings using these commands yourcamersipaddtess/adm/set_group.cgi?group=H264&resolution=4 yourcamersipaddtess/adm/set_group.cgi?group=JPEG&resolution=4 Rare Option: If your camera is mounted upside down and you need mirror and flip enter the following: yourcamersipaddtess/adm/set_group.cgi?group=VIDEO&flip=1 yourcamersipaddtess/adm/set_group.cgi?group=VIDEO&mirror=1 Now increase the frame rate to 15 by issuing this command. You can set it up to 30 but I have a dozen or so of these cameras and I found that a frame rate of 15 was a good compromise between quality and resources used. yourcamersipaddtess/adm/set_group.cgi?group=H264&frame_rate=15 Now let’s set the time zone by entering the url below (changing the number 7) to whichever timezone number that you need from the following: 2 (GMT-10:00) Hawaii 3 (GMT-09:00) Alaska 4 (GMT-08:00) Pacific Time (US & Canada), Tijuana 5 (GMT-07:00) Arizona 6 (GMT-07:00) Chihuahua, La Paz, Mazatlan 7 (GMT-07:00) Mountain Time (US & Canada) 8 (GMT-06:00) Central America 9 (GMT-06:00) Central Time (US & Canada) 13 (GMT-05:00) Eastern Time (US & Canada) yourcamersipaddtess/adm/set_group.cgi?group=SYSTEM&time_zone=7 Now to make it work on wifi yourcamersipaddtess/adm/set_group.cgi?group=WIRELESS&wlan_essid=thessidnamethatyourrouteruses yourcamersipaddtess/adm/set_group.cgi?group=WIRELESS&wlan_domain=12 yourcamersipaddtess/adm/set_group.cgi?group=WIRELESS&wlan_security=2 yourcamersipaddtess/adm/set_group.cgi?group=WIRELESS&wpa_ascii=thewirelessnetworkpassword If you find that the green led on the back of the camera is annoying and drawing undue attention to the camera you can turn it of by using the following command: yourcameraisipaddress/adm/set_group.cgi?group=SYSTEM&led_mode=0 Now you are done and you can put the camera where you want it and set it up in Blue Iris. See below for the settings to use in Blue Iris.
  23. 2 points
    I believe the estimate was 2-4 weeks (displayed at the time you completed redemption), however the terms, as @Terminal said, stated it could be up to a year. If I'm not mistaken, the announcement was made around this time 2 weeks ago. That means today would be the EARLIEST I would imagine we MIGHT see cards go out. Within the next 2 weeks we will find out if that 2-4 week estimate was just blowing smoke or not. 🤥 But then again, there have been mentions of 4-6 weeks.... so who really knows. Unfortunately, either way it appears anyone who doesn't have the cash to float until the cards come in might be dead in the water come the end of next month. Even if they all went out tomorrow, it's gonna be pushing it to receive the card, order replacement gear, and get it installed before the shutdown.
  24. 2 points
    Smitho

    Platform Poll

    The poll only lets you vote for one system, but a lot of people are going to be splitting up security and HA into two systems from what I have seen. I voted SmartThings, but I'm planing on a fair amount of my budget going towards ring equipment as well.
  25. 2 points
    Thanks, whoever can solve this problem has my business.