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About KingBatman

  • Rank
  • Birthday 08/10/1989

Profile Information

  • Gender
  • Location
    Harrisburg, SD
  • Interests
    I love things that beep, buzz, and transmit data.
    30 Contact Sensors
    5 Motion Sensors
    5 Outdoor Cameras
    4 GE Smart Switches
    3 Keypads
    3 Indoor Smartplugs
    2 Outdoor Smart Plugs
    2 Water Leak Sensors
    2 CO/Smoke Detectors
    2 Sirens
    1 Indoor Camera
    1 GE Smart Dimmer

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  1. Although Iris has some downsides, I feel it is a better competitor than some of these other ones, especially when they are talking about putting everything on one app. What are your thoughts on this article? I feel like the author may not even have a smart home setup.
  2. Keyfob

    I'd remove them and re-add them. If that doesn't work, call in and ask for help. Sent from my iPhone using Tapatalk
  3. Keyfob

    Ok, how old are the batteries? I know I keep coming back to this, but mine do literally the same thing when the battery going bad. Sent from my iPhone using Tapatalk
  4. Keyfob

    Swap out batteries. Mine start going away randomly when batteries are below 50% Sent from my iPhone using Tapatalk Edit: I know you said you checked them, but mine start acting goofy with plenty of battery left.
  5. Customer Service Issues

    I'll give it a try. I'll do it from my work email to make sure they didn't block me.
  6. Customer Service Issues

    Because I'm blacklisted. They literally won't talk to me when I call in... Sent from my iPhone using Tapatalk
  7. Customer Service Issues

    Another update, I don't know if I want to be honest in this situation. They told me they were going to send $110 gift card in lieu of a modem (which I got and have already spent on new things for my ST infrastructure.) This afternoon I received a 4g modem in the mail with my info on it. It's brand new in the package. Would you guys send it back or keep it? Thanks!
  8. Iris Smart Button 3460-L , a peak under the hood

    Yeah,I'm sure I could. I plan on using Iris on a rental property to basically monitor for water leaks and motion in the locked shed. I've got 3 hubs, I only use one. I'm slowly making the transition. I decided to not buy any more gen 1 stuff due to that reason alone. Sent from my iPhone using Tapatalk
  9. Iris Smart Button 3460-L , a peak under the hood

    I'm in the process of ditching Iris, so I'm kinda stuck with the new stuff. Sent from my iPhone using Tapatalk
  10. Iris Smart Button 3460-L , a peak under the hood

    I know this is an old post, sorry for bringing it up from the dead. I've been blacklisted by customer service so you guys are "my only hope." @jeff909 are you still having no issues with yours? I have owned my smart button for about a month, and about a week ago I got a low battery notification. However, today when it quit working, the battery said it was fine. I finally replaced the original battery in my 3 year old Gen 1 smart button. It seems these new ones eat batteries. @sparc did you find a way to make sure the batteries were getting really good contact? I'm on the fence whether I should just scrap this one and find another alternative to activate my 4 RGB string lights.
  11. Customer Service Issues

    Update: I was having issues with my Gen 2 smart button, so I called Iris and low and behold, I've been blacklisted. All Tier 1 agents have a do not talk to order on my phone number. I was found in the right after they reviewed the phone calls I talked about above and everything was rectified. However, Iris didn't get the memo, my name is permanently banned from using customer support. I did get ahold of Jake in Tier 1. He seems to be the type of guy to give anyone a chance. His quote was "You can't get better if you only take the easy calls, so I'll pretend like I didn't read the notice about your account." He helped me out and said that it's a shitty deal no matter how you look at it. He said luckily their computer system was down so he could help me out without tier 2 knowing about it. I would suggest him any day of the week. Very knowledgeable, very polite, overall a good guy.
  12. Echo Show

    I don't know yet. I have 3 dots, a tap and an echo. I'd need at least two of these to completely make it worth while. That's $360 and I already have whole home coverage of Alexa.
  13. Echo Show

    I found it pretty interesting that a certain "Iris by Lowe's" logo was missing on this page.
  14. Customer Service Issues

    Are they? From what I gathered they are all in the same office and all know each other. Some have helped me tear my network apart and rebuild it (routers, switches, etc.) Some go above and beyond. Others are terrible at what they do. Sent from my iPhone using Tapatalk
  15. Customer Service Issues

    According to the last customer service rep I told about this community, she said this forum wasn't official and we shouldn't "waste" our time on here. That all the real answers are on their official community forum. I laughed at her. Sent from my iPhone using Tapatalk