Smitho

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Everything posted by Smitho

  1. Smitho

    Video Storage showing 0%

    I noticed something on the web dashboard recently that stated premium service now gives you unlimited storage for the last 30 days worth of clips, and up to 150 pinned videos. So it seems there is no longer a 3GB limit. Depending on how many cameras you record from and how many clips are recorded in a 30 day period, it could be that this provides you either MORE, or LESS storage than before. My guess is that they found that 3GB was enough to store several months worth of videos for most users, and decided to change the scheme to lower the overall amount of storage we are consuming. On a side note, it seems that there isn't much of a down side to upping the FPS and resolution of the video now, as larger videos will not likely impact how much you can store.
  2. I'm not seeing the indoor/outdoor camera listed on the iris website or lowes website anymore. Last night we had 3 neighbors who's homes were broken into, so I was going to run to lowes to add a second outdoor camera to cover a side of my house that is vulnerable. I was surprised to see that they seem to no longer sell the cameras. I found that you can order the old version of the outdoor camera if you search on google to find the link, but searching the Lowe's website does not return a result. Seems odd that they would just discontinue the cameras without releasing a replacement... Between this and the lack of updates and new features recently, it really makes me concerned out the future of the platform. I remember when I could spend an hour or two a day reading the discussions here, but lately there are rarely more than a couple of posts every week.
  3. Smitho

    Iris 3.0 (Yes, it exists)

    Looks like it is 802.11b/g/n and also has a 3.7v rechargable lithium ion battery.
  4. Smitho

    Iris 3.0 (Yes, it exists)

    Googled that part number (IH300) and found this https://fccid.io/2AMI2IH300/RF-Exposure-Info/RF-Exposure-Info-3939864 It is referenced as a "WiFi" smart hub. Maybe this one doesn't need an Ethernet connection!
  5. Smitho

    Iris 3.0 (Yes, it exists)

    woah. The specs mention a "built in speaker". It's almost like it's 2015 all over again Interesting that it says there are no USB ports. (how will we attach a cellular adapter?) Hopefully those specs aren't correct. (I've seen the specs section on CURRENT devices be wrong before, so that wouldn't surprise me). We don't know for sure that this is V3 though... This could just be a redesigned V2 hub.
  6. Smitho

    Random Device Drops

    I have a good mix of about 85 zwave and V1 zigbee devices and I havent had anything drop.
  7. Smitho

    Logitech Harmony Smart Control and Alexa

    Unfortunately, there is no integration between iris and harmony. Additionally iris doent support IFTTT (and have made it clear they will never consider IFTTT) so it cant be done that way either. There is no way to have iris and harmony talk to each other... Please go upvote these feature requests if it's something you are interested in: https://community.irisbylowes.com/t5/Feature-Suggestions/Logitech-Harmony-integration/idi-p/102 https://community.irisbylowes.com/t5/Feature-Suggestions/IFTTT-Integration/idi-p/65 Hopefully with enough support they will reverse their stance on IFTTT.
  8. I've seen reports that this functionality is not limited to just schlage, I wonder if it will require an update by iris to work? https://www.engadget.com/2018/05/09/alexa-can-open-schlage-smart-locks/
  9. I've been having a random issue with our front door deadbolt. Occasionally it seems that when we lock it manually, iris doesn't "get the memo". For instance, this morning my wife and I both left at the same time. She locked the door behind her and I paused to verify it was, in fact, locked. After we were both gone for about 10 minutes our away rule ran and set the alarm... I also have a rule that will lock the front deadbolt if it is unlocked when the alarm is set. It seems that iris THOUGHT the door was not locked, and I received a notification saying that iris was locking the front door because it was unlocked when the alarm was set. I have looked at my history, filtered by that particular device, and I see several instances over the last few days where it was unlocked more than once without a "locked" event between them (obviously you cant unlock a door that isn't already locked). Its almost like sometimes when it is locked manually, iris isn't notified. I just tried something and got a strange result. From the web based interface I ran the "home" scene which also unlocks the front door... I looked at the history and it showed the front door was unlocked. I then ran the "away" scene and received the notification that the deadbolt was going to be locked because the alarm was set... then I checked my log. It did not show an entry that the front door locked. I was in the web based interface, so I went to devices and it showed the front door deadbolt as "locking". After about 5 minutes it still showed as "locking", with no indication that it was locked in the log. I ran the home scene again and checked the log... it showed that it had been unlocked. Then I waited a minute or two and ran the away scene (again, received a notification that the deadbolt would be locked) and now the log shows the door was locked at that time.
  10. Smitho

    Deadbolt locked but iris doesn't know

    I still have constant issues with my lock. Often when we leave we lock the front door and once the alarm is set I get a notification saying the door is locking because the alarm was set while it was unlocked (but I KNOW it was locked). I also get frequent alerts saying the lock is jammed when I can verify that it is NOT. Sometimes I can simply unlock it remotely and lock it back and it will then show it locked properly. Other times I can just wait and I will eventually get a notification saying it is no longer jammed (although no one has touched it). It seems to work properly for the most part, it's just the status isn't always reported correctly.
  11. I have 76 devices and most of them have an image assigned to them. When I scroll through the device list it lags like crazy on iOS (I haven't tried android, so I don't know if it has the same issue). I've tried it on multiple iPhone models and it's not a problem with the phone's performance, the lagging has been consistent between my old iphone 5s, 6s plus, and my wife's iPhone X. My guess is the image taken from the phone's camera isn't getting scaled down. The app doesn't decrease the actual size of the image, so it's having to load full 12mp images constantly as I scroll through my list of devices. At this point I just want to get rid of the images. Is there any way short of deleting the app and re-installing? Last time I did that something funky happened with my notifications.
  12. Smitho

    New iOS app 2.9.3

    https://community.irisbylowes.com/t5/News-Announcements/iOS-2-9-4/m-p/5114#M498
  13. Smitho

    Don't Throw Away Your Old Devices

    V1 iris devices do not currently work with any other system. I can't speak for everyone here, but I can imagine there are many people who just wont entertain the idea of jumping to another system because they have made a heavy investment in V1 devices which currently do not work anywhere else. If my devices are supported this is something I will be watching very closely. I'd love to have another option in the future but wouldn't be interested in switching until I felt like it was a "better" system than iris. Good luck to you!
  14. I have an outdoor camera which is showing as disconnected. I have tried power cycling the camera and a 2 second reboot on the hub. Anything else I should try before taking it down and physically connecting it to the network?
  15. Smitho

    Well ring is out

    It wouldn't surprise me if Amazon purchased Ring only for recognition of brand dominance. If they had planned on creating their own product, it would be hard to compete with ring which already has a major foothold in that corner of the market. By leveraging the ring "brand" in conjunction with the amazon "brand", they can release any new doorbell product they had in the works using the "amazon ring" brand and give these products an instant boost. It's also a quick and easy way to get around any patent issues they may have been facing. Not to mention they likely on-boarded some new talent from Ring's development staff. I bet all the old ring products become "legacy devices" pretty quickly.
  16. Smitho

    Alexa scene with thermostat control ?

    https://community.irisbylowes.com/t5/Bug-Reports/Iris-scenes-do-not-work-with-alexa-routines/m-p/3533
  17. This is rather disappointing. I've searched the exhibitor listings and I can't find anything for iris. Hopefully I am just missing something, but somehow I doubt it. This is the 2nd year now they have had no presence in the biggest consumer electronics showcase in the world. All the biggest names, (and most of the smaller ones as well) in smart home technology are represented, but no Iris. I was hoping the relative silence recently was indicative of something big coming and we would learn about it at CES. Unfortunately, they just aren't looking like they will ever be a big player in the industry. This is sad.
  18. Smitho

    Appears that iris has no presence at CES again

    I doubt they have plans to drop iris any time soon. The current customer base is probably a self sustaining source of revenue. What they might do is stop marketing it and stop investing in it. Right now iris is probably still profitable, but not as much as the sale of nest and google devices. Unfortunately, if they stop investing in iris eventually the users will migrate to a more forward looking platform and that will lead to a situation where it is no longer worth the upkeep and they could decide to pull the plug then. Floor space is limited and they must have determined that the additional nest and google home sales outweighs the potential recurring revenue from iris.
  19. Smitho

    Iris update causes the Gillion's portal to fail

    Occasionally my cameras would stop working and I have to reboot them remotely. I could easily do this through gillion's portal. My cameras are currently down and I need to reboot them remotely. Does anyone know of another way to do this? I can't find an option in the official web interface.
  20. Smitho

    Is something going today 1/28?

    No issues here. Everything seemed to be running correctly last night and this morning.
  21. Smitho

    schlage touchscreen deadbolt function issue

    I have a scene called "home" that unlocks the door, disarms the alarm, and turns the front porch lights on (as well as the living room lights). This scene runs automatically when I arrive home. I also have a button on my fob programmed to run this in case I am heading towards the door and I haven't seen the porch light come on yet.
  22. Smitho

    Dead bolt not updating battery status

    Yep, it updated sometime overnight, so it was somewhere between 8 hours and 20 hours... I've changed batteries in it before and didn't NOTICE that it didn't update immediately. I bet it just polls the battery status once per day and depending on the time of day you change them it could be pretty quick or almost a full day. The only reason I noticed was because I was lazy and tried to use alexa to lock the door. Apparently, if the batteries are low (or it THINKS they are low) you can not lock via alexa.
  23. The batteries in my Schlage deadbolt recently died. Either something caused them to drain rapidly or they were duds... either way, I replaced them and it seems to lock now without being sluggish, but the battery level still shows as 0%. If I try to lock via Alexa I get a response saying iris wasn’t sure if the door locked because the batteries are low... Have any of you experienced this before? How can I get the battery status to update? It’s been about 6 hours since they were replaced.
  24. Smitho

    Opinions: how reliable is IRIS for security?

    I have used iris for security around 3 years now. I've only had a couple of false alarms in that time and I've found it to be pretty reliable. Once I had a newly install contact sensor that I didn't secure properly fall off a door, but that was user error. The other times it has been one particular motion sensor... it happened two times around the same time of day and same time of the year. I attributed it to something with the sunlight coming through the windows and shadows. If you have too many issues with motion detectors you can also enable a setting that requires 2 sensors to be tripped to trigger the alarm. I will say I've had a few issues with keyfobs leaving and reconnecting in the middle of the night also, but there is always a good reason. We have a designated place to hang our keys, and if we put them where they go we've never had a problem. In the event my wife leaves her keys in her pocketbook and it gets placed in certain areas it can happen. Also with my keys in my pants pocket, if they end up at the bottom of a laundry pile it sometimes happens. I have also experienced this with low batteries. I have found a few things to do to mitigate this issue. #1 Have a designated place for your keys where they should have clear communication with the hub. Key hangers work well. Try to avoid placing them in wire frame baskets that might interfere with the signal. #2 Ensure batteries are not low. This might sound obvious, but I've not found the battery monitoring in iris to be reliable. #3 Create schedules for presence based rules. My keyfob rules which lock/unlock doors or modify the state of the alarm system are not active between midnight and the time we normally get up. This way, if something did go wonky while we were sleeping the doors would not be unlocking and nothing would change with the alarm.