calvinroberts

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  1. calvinroberts

    Slippery Cloud Connection

    I did but the cost for replacing the version 1 modem for the version 2 was only a penny. But since they never arrived I now have to pop for a large sum of money to replace something I already paid for . . .twice! The original price was $49.99 then they were discon'ed and the replacement was .01 and since I owned 2 of them and paid for both I'm now out $100.00 and Lowe's wants me to buy another. Not happening.
  2. calvinroberts

    Slippery Cloud Connection

    Mine no longer rolls over to a modem backup because my version 1 modems (2 each) were dicontinued by Lowe's and the 2 new ones I bought and paid for never arrived. Lowes said they gave them to UPS to deliver, UPS sauys they delivered them but not to my house. To someone elses house nearly 40 miles away and that I am just out of luck. I reached back out to Lowe's and they claim there is nothing they can do so I'm screwed outof not 1 but 2 wireless modems.
  3. calvinroberts

    Slippery Cloud Connection

    I know it isn't the router as I have other things attached to it as well as the Iris hub and none of them lost their connections during these same intervals. Are there any other known issues, bugs, glitches, faults etc. that could possible cause this?
  4. calvinroberts

    Slippery Cloud Connection

    My hub seems to have greasy fingers and unable to keep its grip with the "cloud" Here's 22 instances of the connection getting lost and 22 instances of it becoming reconnected in the last 3 days! Penny for your thoughts. Date and Time History Event 12/3/2017 16:42 Kansas Hub Reconnected to Iris Cloud 12/3/2017 16:38 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 13:11 Kansas Hub Reconnected to Iris Cloud 12/3/2017 13:07 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 12:35 Kansas Hub Reconnected to Iris Cloud 12/3/2017 11:55 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 11:24 Kansas Hub Reconnected to Iris Cloud 12/3/2017 10:50 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 10:05 Kansas Hub Reconnected to Iris Cloud 12/3/2017 10:01 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 9:26 Kansas Hub Reconnected to Iris Cloud 12/3/2017 8:47 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 8:12 Kansas Hub Reconnected to Iris Cloud 12/3/2017 7:26 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 6:54 Kansas Hub Reconnected to Iris Cloud 12/3/2017 6:49 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 6:14 Kansas Hub Reconnected to Iris Cloud 12/3/2017 5:58 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 5:24 Kansas Hub Reconnected to Iris Cloud 12/3/2017 5:20 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 3:43 Kansas Hub Reconnected to Iris Cloud 12/3/2017 3:38 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 3:05 Kansas Hub Reconnected to Iris Cloud 12/3/2017 3:01 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 0:55 Kansas Hub Reconnected to Iris Cloud 12/3/2017 0:52 Kansas Hub Lost Connection to Iris Cloud 12/3/2017 0:20 Kansas Hub Reconnected to Iris Cloud 12/2/2017 23:58 Kansas Hub Lost Connection to Iris Cloud 12/2/2017 12:48 Kansas Hub Reconnected to Iris Cloud 12/2/2017 12:38 Kansas Hub Lost Connection to Iris Cloud 12/2/2017 11:36 Kansas Hub Reconnected to Iris Cloud 12/2/2017 11:31 Kansas Hub Lost Connection to Iris Cloud 12/1/2017 15:20 Kansas Hub Reconnected to Iris Cloud 12/1/2017 15:15 Kansas Hub Lost Connection to Iris Cloud 12/1/2017 14:37 Kansas Hub Reconnected to Iris Cloud 12/1/2017 14:14 Kansas Hub Lost Connection to Iris Cloud 12/1/2017 13:42 Kansas Hub Reconnected to Iris Cloud 12/1/2017 13:39 Kansas Hub Lost Connection to Iris Cloud 12/1/2017 6:31 Kansas Hub Reconnected to Iris Cloud 12/1/2017 6:27 Kansas Hub Lost Connection to Iris Cloud 12/1/2017 3:42 Kansas Hub Reconnected to Iris Cloud 12/1/2017 3:37 Kansas Hub Lost Connection to Iris Cloud 12/1/2017 1:18 Kansas Hub Reconnected to Iris Cloud 12/1/2017 1:14 Kansas Hub Lost Connection to Iris Cloud
  5. calvinroberts

    RUNAWAY THERMOSTAT

    What is going on with this wacky overpriced Iris connected Honeywell Thermostat? 886 degrees, 157, 740, 169, and 0? I can afford/provide hundreds of instances over the last 6 months where this goofy thing just goes bat poop crazy for no reason at all. Just 1 of the many issues I never had with version one but can not escape in version deu. Care to venture any guesses? I'm confident someone somewhere can twist this so that its my fault. Today 3:24 PM HALLWAY THERMOSTAT Heat setpoint set to 55 deg. 3:09 PM HALLWAY THERMOSTAT Heat setpoint set to 157 deg. Yesterday 6:48 PM HALLWAY THERMOSTAT Cool setpoint set to 76 deg. 6:48 PM HALLWAY THERMOSTAT Cool setpoint set to 0 deg. Fri Dec 01 4:24 PM HALLWAY THERMOSTAT Cool setpoint set to 76 deg. 4:24 PM HALLWAY THERMOSTAT Cool setpoint set to 0 deg. Sun Nov 26 12:10 PM HALLWAY THERMOSTAT Cool setpoint set to 76 deg. 12:05 PM HALLWAY THERMOSTAT Cool setpoint set to 169 deg. Thu Nov 23 5:18 AM HALLWAY THERMOSTAT Cool setpoint set to 74 deg. 4:47 AM HALLWAY THERMOSTAT Cool setpoint set to 740 deg. 4:21 AM HALLWAY THERMOSTAT Cool setpoint set to 74 deg. 4:21 AM HALLWAY THERMOSTAT Cool setpoint set to 0 deg. Sat Nov 25 7:55 PM HALLWAY THERMOSTAT Heat setpoint set to 70 deg. 7:55 PM HALLWAY THERMOSTAT Heat setpoint set to 886 deg.
  6. calvinroberts

    Clearance items

    You would think that one of the marketing geniuses there in Charlotte would figure out that the IRIS community would like to hear about this stuff ahead of John Q. and notify us. A cheap benefit for being an involuntary beta tester for Lowe's and a quick, cheap way to move IRIS specific close out products. You're right. It makes too much sense and therefore will never happen. Nevermind!
  7. calvinroberts

    Iris Web UI Preview

    WOOPS! Here we are now in December and yet another month has passed us by and all we have so far are 2 pretty pictures, a bunch of promise filled blog pages and still no delivery date on when Lowe's plans to make a our systems work as well as they used to. So when is the html functionality really coming back? Q1 2017, Q2, Q3, Q4? Any Q, I mean clue?
  8. calvinroberts

    Iris Server Status

    My hub took a number 2 today. That's the third number 2 in less than 8 weeks. Now none of my 6 cameras will stream and every freakin light in the house has been on since the hub came back up 7 hours ago. How much more can we be expected to put up with?
  9. calvinroberts

    Iris Server Status

    My Sylvania LIGHTIFY LED 9.5W On/Off/Dim A19 Bulb located in the garage worked fabulously with version 1. It has dropped of line and rejoined the network 168 times in the last 7 days, the upstairs smoke and CO detector has cycled 24 times in 3 days, the Honeywell works with IRIS 7 day wireless thermostat has dropped off the network twice a week every week for the last 7 weeks (all since migrating to number 2) and no one is home to blame it on. Tilt sensors, cameras, sirens, and several contact sensors are all randomly doing the same thing. My hub is on a UPS so Lowe's can't blame power outages either. To top it off the coupon I was sent for my new 4g modem in typical IRIS fashion didn't work either. I'm not supposed to say what I really think about number 2 here but you tell me; how much more are loyal customers expected to endure?
  10. If it looks, walks, talks and smells like BS, then it must be . . .
  11. So here we are almost a month later and nothing from the mothership even acknowledging the outage of May 30, 2016. We're all staring down the barrel of having our fully functioning Version 1 systems shut off by Lowe's or accepting their inferior, defective, and insecure "smart phone" management interface that we all know doesn't work and will likely render our homes and property vulnerable. To make matters worse the money we all spent buying these systems thinking we were investing in the security and future of our homes on Lowe's commitment to help us protect the things that were valuable to us all; now find that we're really left with only one recourse . . .litigation. Personally, I'm mad as hell and I'm not going to take it any more! Has anyone here reached out to council for guidance in how to recover your losses from Lowe's yet besides me? If there is a class action would you join it to recover your losses?
  12. calvinroberts

    Please welcome to the forum IRISbyLowes....

    Who's idea was it to force satisfied customers to manage their proprietary home security networks over an unsecured cell phone??? Have you fired that idiot yet??
  13. calvinroberts

    OUTAGE? Friday 5/27/2016

    Lowe's runs this program worse than MCI ran their Business Data Network! It's on par with Charter, Cox, ComCast, and Time Warner Cable customer service!
  14. calvinroberts

    Going back to V1

    Lowe's should have fully completed their development process for the Gen 2 platform instead of using unwitting customers as guinea pigs. Reeks of the early Microsoft Software Development model. I just returned my Next Gen hub and advised Lowe's that I am willing wait for full HTML support in the Next Gen platform before I migrate over. I have about 50 sensors, 15 detectors, 5 cameras, 1 thermostat and 2 power meter monitors all up and working perfectly so I am way to invested to transition to a less than stable platform that is controlled exclusively by a unsecured phone. Shame on you Lowe's!