baa

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Everything posted by baa

  1. baa

    Researching the Ring.

    My Ring Pro doorbell audio had degraded, although picture was still good. Microphone on front door was so noisy that conversation could not be had. Ring sent a new product, I assume under the ring product maintenance plan as I am an alarm subscriber, no charge. They did not ask me for any proof of purchase, or date purchased. I had to return the original camera and power supply unit within 30 days, via prepaid shipping label. New product works fine. Noticed that while in live view there are microphone and speaker turn off buttons on the live view. Pressing these can help you monitor for any feedback. The actual volume on the microphone and speaker on the doorbell is only somewhat controllable by you, via the volume control for playback on your phone. I see no settings on the doorbell (or app) to control this locally, but Ring technical support can access these controls (if you give them permission) and correct for any feedback issues between the microphone and speaker on the doorbell.
  2. baa

    Researching the Ring.

    Bear in mind, the Iris magnets (contact sensors) will work fine with the Ring contact sensors. I have used them together in tight spaces where the Ring magnets will not fit.
  3. Received my 2nd and final Visa card (manual)_ this AM. Thank you Iris.
  4. baa

    Researching the Ring.

    To expand on that a bit, I added an Alexa skill to allow Alexa to turn on the alarm. My Ring Pro Doorbell Camera also shows in the Alexa app as a seperate device. Through the app I enabled Alexa to notify me when there is "Motion at the front door" or "Someone is at the front door" (doorbell press). This is quite helpful as I have several Echo Dots throughout the house, and they all give the notification. I am told with the Echo Show you can ask Alexa to display the front door, and perhaps speak with the front door. For that, I currently use the Ring app on my smart phone. Very helpful, as I was able to speak with the person delivering the Iris refund, and have them wait for me to come down and sign <grin!>. Other tidbits: Amazon has some smart plugs on sale that are supposed to work with Alexa or Google, when bought in a 4 pack with cupon work out to $7.59 each. Link is here: https://www.amazon.com/gp/product/B07CVH7WPD?tag=b0c55-20
  5. baa

    Researching the Ring.

    Interesting tidbits department: Google has buried a microphone in the keypad for its home alarm system: https://hotforsecurity.bitdefender.com/blog/google-in-hot-water-after-not-revealing-it-had-hidden-a-secret-microphone-in-home-alarm-product-20863.html
  6. baa

    Researching the Ring.

    There is a fair amount available about Ring Doorbell integration with IFTTT. Here are some links: https://ifttt.com/ring https://blog.ring.com/2016/02/24/18-recipes-to-keep-your-home-secure-with-ring-ifttt/ These appear to be available for the doorbell cameras, not yet for the alarm system. I have integrated the alarm with Alexa, in as much as I can arm the system verbally (i added a "skill" for this), and have it "announce" when there is someone at the door or motion at the door is detected. There are switches for this in the mobile Alexa smartphone app, under the doorbell device settings. Hope this helps.
  7. baa

    Researching the Ring.

    Nice review. Thanks for that. I would add, re the branding: Costco WILL NOT carry Amazon products, as they are a direct competitor. You can find all the Google products and Nest products there, but not an Amazon Echo in sight. However, they have very good pricing on Ring. Branding. Go figure...
  8. baa

    Multiple Locations

    My understanding is the subscription is for and alarm and an unlimited number of cameras AT ANY ONE LOCATION (address). Different address, different plan.
  9. baa

    Researching the Ring.

    Amazon announced today that it would purchase WIFI mesh network provider Eero. https://venturebeat.com/2019/02/11/amazon-acquires-wi-fi-mesh-network-startup-eero/ So, Amazon fleshes out its home mesh network offering. Aint it nice, when, if you want something, you just buy it?
  10. baa

    Researching the Ring.

    Saw the 10 piece Ring alarm set on sale yesterday at Costco for $219.
  11. baa

    Researching the Ring.

    Here is a brief video on IFTTT integration with Alexa. Its pretty elementary, this guy is just getting started, but gives you some indication of how it works. Its pretty clear to me that this could work great with home automation devices that work with IFTTT, and it looks pretty easy to use. https://www.youtube.com/watch?v=n84jkEUvlXo
  12. baa

    Researching the Ring.

    Saw my first wierd behavior by Ring this evening. Told Alexa to turn on ring and she did "Ring is on in stay mode", however the key pad, which sits by the bedside did not change color or show the system armed. The Hub however, did change color and showed the system armed. I un plugged the key pad and plugged it in again, it seemed to reset itself and show the system was armed. I assume the keypad lost connection with the hub. This lost connection did not show in the event history. If you can not disarm Ring from the keypad you can still do it from the cell phone.
  13. baa

    Researching the Ring.

    On page 1 of this thread toward the bottom I posted a video of me answering the door from 14 miles away... The doorbell is pressed at 12 seconds. The conversation begins at 32 seconds. That means, in 20 seconds, my phone rings, I pull it out of my pocket, I press the notification on the front of the phone, the video opens on the phone, and I press the green talk button to begin the conversation. Seems reasonable to me. How long does it take you to answer the door when a conventional doorbell is rung? You must get to the door. Do you do it in 20 seconds?
  14. baa

    Researching the Ring.

    I bought a couple of Ring 2 doorbells, and would up returning them because: 1. Aesthetically, lots of plastic, felt cheap and tacky. 2. Battery power. You will need a second battery to swap out to keep the thing running, add another $29 from ring. 3. Batteries and cold do not work well together. 4. The motion detection scheme and the way you set it up are quite different between the Pro and Ring2, and IMHO, inferior on the Ring2 ... also the way you can control the areas of motion to ignore is better on the Pro. 5. I have heard but not verified that the battery powered cameras take longer to wake up.
  15. baa

    Researching the Ring.

    A couple of nice things I noticed about the video playback shown above: 1. Definition seems pretty clear for a tiny device. Supposed to be 1080p. Perhaps it is. 2. Recording began way before the doorbell was pressed, I'm thinking maybe by motion detection, or perhaps it records everything and discards it all except say the last 5 or 10 seconds before motion detection kicks in or the doorbell is pressed. Either way, I like it. Nothing seems to be missed here. 3. Play the video, then replay grabbing the slider, and moving back and forth. You basically have controlled stop motion, with forward and reverse by just using the slider. This is better than I have seen on some high end NVR software... pretty cool for around $200. (on sale). One thing to note about the Pro Camera: this is a powered device designed to get power from your existing doorbell power supply or transformer. It installs where the old doorbell button was. You also need a decent signal from your router... mine is on the 2nd floor, probably 20 ft (approx) from the doorbell itself.
  16. baa

    Researching the Ring.

    I am very pleased to be of some use. Had my first experience with a two way conversation with someone at the front door today. Wife was upstairs and didn't want to be bothered. I was at FedEx 14 miles away, when my phone rings like the doorbell... the following video was downloaded later from the Ring website. This should give you all some idea of what the product does... I use the Ring Pro Doorbell with the Ring Alarm. 6654289481360356096_stamp.mp4
  17. baa

    Researching the Ring.

    This is a copy of my review posted back in Dec about my Ring Alarm Installation in the Other Products section of this website: I have recently set up a Ring Doorbell Pro and a Ring Security System. FYI both are on sale thru 12/24/18 at Costco.com with the security system available also at the stores. General commentary: I am generally pleased with the build quality of both sets of devices. The Pro camera is decent, giving a good 1080p picture to my smart phone and two way audio. Occasionally my phone when connected to local WiFi (somewhat slow DSL from Century Link) does not receive a picture. However, if I connect to TMobile LTE, it seems to work better. The version of the Pro I purchased was from Best Buy, and included a free Echo Dot and a free chime pro/range extender. It uses the Ring Android App to get configured. There are some ports that had to be opened on my router, and Ring 2nd level tech support, was very very helpful in assisting me in configuring this (although apparently it is against their policy to do so). I ran into an extremely helpful and knowledgeable 2nd level person. However, those port forwarding settings appeared to disable the Iris Hub, which could no longer connect. The alarm system install is straight forward, and much easier than Iris. The Hub has a rechargeable 24 hr backup battery built in. It also has a cellular backup built in, but this only becomes active if you join their $10/mo or $100/yr pro monitoring program. In my case, the cell phone signal for the carrier they use (ATT) is too weak here to be practical. The Hub also has a built in 110db siren. Installation is easy,.. the Ring app walks you through it, with videos as necessary. Scanning a code identifies the contents of the box, including all included sensors, each with its own ID number. These populate the app. You first connect the hub, either to ethernet, or via wifi... and from there, pull the tab on each device one at a time. The device makes a connection to the hub, and you can rename it, and describe its location, mount or place the device, then do the next device. Relatively quick, and all devices connected without issue. You do not have to be near the hub to do this, I was on a different floor from the hub. The only issue during installation was a low battery in the key pad. The key pad, hub, and range extender batteries are recharged when those units are plugged in to ac power. Technical support is available, wait times vary, as short as 5 min or as long as 20 min, depending on time of day, how busy they are, etc. So far I am decently pleased with the units. IMHO, better or similar quality to Iris V1. Price is fairly reasonable. Support is available, and so far, has a good attitude. 2nd level very competent, and first level decent. Monthly fees are required for camera storage $3/mo/camera for cloud storage, 60 days unlimited. For the alarm, $10/mo enables professional central monitoring, cellular backup, and also as many Ring cameras (including storage) as you want to connect in the same location. Since Amazon acquired this for 1 Billion from its original owners, I expect them to expand this and integrate it more tightly with Echo/Alexa. This is a new installation, and I will know more with experience and use. Additional information: The key pad is voice enabled and speaks to you when armed or disarmed. At this time, echo dot can arm the system, "Alexia turn on Ring", but does not disarm the system. This must be done from the Keypad or phone. For this to occur, Alexia Ring Skills must be enabled also local "drop in" on the echo device. Door and window sensors beep twice when opened (default). The $10/mo plan seems to include an extended service/replacement policy on the alarm and camera devices for as long as this plan subscription is active. The doorbell camera is viewable on android phones and tablets, mixed results with chrome books. The Ring policy is to replace any doorbell camera that is stolen at no charge, provided they receive a copy of the police report. New Ring interior cameras (powered, or battery) are currently available at Best Buy, but seem a little pricey. The Amazon policy seems to be to discount the entry level products sharply to get you hooked (Echo Dot, $29, Best Buy, or free with Ring Pro Doorbell, Best Buy), but then later charge higher fees for add ons, such as the Ring interior cameras $179 (current non sale price, Best Buy) or Echo Show 2nd Gen $229. The Amazon eco-system expands, and each product tends to integrate and support other products. For example Echo -> Amazon Music or Echo Show -> Prime Video, or Echo to Kindle Books or Audible. Addictive, and gets you to voluntarily support Jeff Bezos. Very smart guy. Compelling. Update 12/31/18: So far, very pleased with the product. The app is good, both on android and the web version. Videos with audio are viewable in either spot, and downloadable (although I have not tried a download yet}. Quality of the app and website are quite good, what you would expect of a well resourced company devoting high priority its product. Over all very pleased, and will probably buy more. Update 2/4/19: So far, still pleased with the product. Support at first level occasionally seems to be folks working through decision trees. 2nd level, actual technical folks who know the product. I have slow DSL here, the alarm works good, and the Pro Doorbell camera works ok... so I decided to add a Ring Floodlight Camera. All you need for installation is included in the box, including tools. It installed ok, in place of an existing fixture. However, my internet upload speeds were not sufficient to complete the install... for the Pro Doorbell (which works) 2nd level says you need about 1 Mb/sec upload. For the Flood Light Cam, you need about 2Mb/sec upload... so at present I have got a great expensive floodlight, and a nice looking camera that does not work. We are expecting 100 Mb download and 15 Mb upload from a new carrier here approx end of March... hopefully will solve this problem. Meantime, everything else works.
  18. baa

    What Platform Should I Migrate To

    Yes, I have it, and use it as an Iris replacement. I have done an extensive review of the product and the installation process here: I have been generally happy with the product and its build quality... I bought the PRO camera, and that uses a different motion detection system than the battery powered cameras. As for the alarm system, I like it, It has been very reliable for me so far, no false alarms, even with the motion detector armed. The product seems well thought out, including the keypad and hub. Both indicate by color when they are armed, and both speak to you when arming or disarming. You can arm Ring using Alexia, not sure about disarming. The hub contains a 105db alarm built in. Nothing quiet about it. The monthly costs are quite reasonable IMHO, appears to come with an extended warranty on all parts as long as you are an alarm customer. I investigated the firm they were using for monitoring, and while I did not retain the name, it turns out to have been a real corporate high end monitoring service. I called them, and they were quite professional, US based. Its refreshing to see things work as described. All that being said, some folks report a delay on connecting to the camera while it wakes up. I have noticed a delay, but all actions seem to be recorded in the history fully, based on motion detection, even beginning aprx 5 sec before the motion. So far, this is working for me, and the alarm provides a sense fo security, which I have become comfortable with.
  19. baa

    Iris is Officially Done

    Do you have the "pro" version? Yes, it does take a few seconds to wake up the camera. So far this has not been a deal killer for me, because motion detection turns on the camera, so you can view everything that has happened regarding the motion in your history, and it even records for aprx 5 seconds before the motion. Also, the alarm system is quite good, and the integration is seamless.... so I like that. I have not seen a Nest alarm system. Does one exist? Yes my understanding is the Nest camera records for one week continuously, and drops the next day. If that works for you, great. However, I find that I can check on my Ring Pro at any time from any where, it works good in low light (if motion detection not triggered)) allows 2 way communication, integrates with what to me seems like a very good quality alarm system (what iris should have been) and has very reasonable monitoring costs: $10/mo or 100/yr for professional monitoring with cell backup and free service on any component if it breaks. This is good for all cameras/alarm components at any one address. It convinced me. The Nest cam costs more to monitor, not sure how much. and the camera is more expensive. There is some degree of integration with Alexia, you can turn on the alarm using voice. Re those who will not use any voice systems from Google or Amazon: I used to feel as you do, however: 1. I like software and hardware that works. Both of these folks have very very deep pockets. The software does work and the hardware does work, none of this Iris V2 BS where you are forced to migrate to something unstable and broken because of some hidden contract provision which you are not party to. 2. Both google and amazon allow you do delete all recordings back to the beginning of time via a web link. This seems to work (the recordings are no longer visible) but we do not know if any backups are kept anywhere. 3. Amazon is trying to sell you things. I have no problem with this. I live in a world where folks are trying to sell me things all the time. 4. With Google, you are the product that is being sold... I have a little more trouble with this. Still, I have found that the utility of both of these devices has outweighed their downside, and now have several of each around the house. Alexia is great with home automation in combination with WEMO plugs (no hub required)... so when I say "Alexia turn on the living room" it does, with no problems. Google is good for making phone calls and for playing various news services, all so far without charge. Google plays me the sound of the ocean at night through my yamaha sound bar, and that is sleep helpful. Both of them can get the local weather before lights out. A bit long winded, but I hope this helps.
  20. baa

    Iris is Officially Done

    Received the notice and completed the redemption. Approx $565 back. Appreciate that Lowes is doing this, makes up for alot of the heartache of the V2 switchover... I have already moved to the Ring alarm system in conjunction with the Ring Pro doorbell camera and Floodlight camera. I find the products well made, and support decent, especially 2nd level. Their app is well done, and the charges are reasonable. I have also found the professional monitoring service to be well, professional. I have previously done a complete review of the install process and the product on the "other vendors" section of this website. You can find it there if interested.
  21. baa

    Well ring is out

    The forwarded ports are directed to the Ring hub, not to the remainder of the system... so you are relying on the security of that device.
  22. baa

    Well ring is out

    I have recently set up a Ring Doorbell Pro and a Ring Security System. FYI both are on sale thru 12/24/18 at Costco.com with the security system available also at the stores. General commentary: I am generally pleased with the build quality of both sets of devices. The Pro camera is decent, giving a good 1080p picture to my smart phone and two way audio. Occasionally my phone when connected to local WiFi (somewhat slow DSL from Century Link) does not receive a picture. However, if I connect to TMobile LTE, it seems to work better. The version of the Pro I purchased was from Best Buy, and included a free Echo Dot and a free chime pro/range extender. It uses the Ring Android App to get configured. There are some ports that had to be opened on my router, and Ring 2nd level tech support, was very very helpful in assisting me in configuring this (although apparently it is against their policy to do so). I ran into an extremely helpful and knowledgeable 2nd level person. However, those port forwarding settings appeared to disable the Iris Hub, which could no longer connect. The alarm system install is straight forward, and much easier than Iris. The Hub has a rechargeable 24 hr backup battery built in. It also has a cellular backup built in, but this only becomes active if you join their $10/mo or $100/yr pro monitoring program. In my case, the cell phone signal for the carrier they use (ATT) is too weak here to be practical. The Hub also has a built in 110db siren. Installation is easy,.. the Ring app walks you through it, with videos as necessary. Scanning a code identifies the contents of the box, including all included sensors, each with its own ID number. These populate the app. You first connect the hub, either to ethernet, or via wifi... and from there, pull the tab on each device one at a time. The device makes a connection to the hub, and you can rename it, and describe its location, mount or place the device, then do the next device. Relatively quick, and all devices connected without issue. You do not have to be near the hub to do this, I was on a different floor from the hub. The only issue during installation was a low battery in the key pad. The key pad, hub, and range extender batteries are recharged when those units are plugged in to ac power. Technical support is available, wait times vary, as short as 5 min or as long as 20 min, depending on time of day, how busy they are, etc. So far I am decently pleased with the units. IMHO, better or similar quality to Iris V1. Price is fairly reasonable. Support is available, and so far, has a good attitude. 2nd level very competent, and first level decent. Monthly fees are required for camera storage $3/mo/camera for cloud storage, 60 days unlimited. For the alarm, $10/mo enables professional central monitoring, cellular backup, and also as many Ring cameras (including storage) as you want to connect in the same location. Since Amazon acquired this for 1 Billion from its original owners, I expect them to expand this and integrate it more tightly with Echo/Alexa. This is a new installation, and I will know more with experience and use. Additional information: The key pad is voice enabled and speaks to you when armed or disarmed. At this time, echo dot can arm the system, "Alexia turn on Ring", but does not disarm the system. This must be done from the Keypad or phone. For this to occur, Alexia Ring Skills must be enabled also local "drop in" on the echo device. Door and window sensors beep twice when opened (default). The $10/mo plan seems to include an extended service/replacement policy on the alarm and camera devices for as long as this plan subscription is active. The doorbell camera is viewable on android phones and tablets, mixed results with chrome books. The Ring policy is to replace any doorbell camera that is stolen at no charge, provided they receive a copy of the police report. New Ring interior cameras (powered, or battery) are currently available at Best Buy, but seem a little pricey. The Amazon policy seems to be to discount the entry level products sharply to get you hooked (Echo Dot, $29, Best Buy, or free with Ring Pro Doorbell, Best Buy), but then later charge higher fees for add ons, such as the Ring interior cameras $179 (current non sale price, Best Buy) or Echo Show 2nd Gen $229. The Amazon eco-system expands, and each product tends to integrate and support other products. For example Echo -> Amazon Music or Echo Show -> Prime Video, or Echo to Kindle Books or Audible. Addictive, and gets you to voluntarily support Jeff Bezos. Very smart guy. Compelling. Update 12/31/18: So far, very pleased with the product. The app is good, both on android and the web version. Videos with audio are viewable in either spot, and downloadable (although I have not tried a download yet}. Quality of the app and website are quite good, what you would expect of a well resourced company devoting high priority its product. Over all very pleased, and will probably buy more.
  23. baa

    Power Outage Notifications

    Reply to OhioYJ: >>>Now if only they would add this for the hub going offline or at least the option to be notified. I am notified by email when the hub looses connection to the Iris cloud. I am again notified by email when the connection is restored.