mdterps

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  1. I was wondering if anyone has successfully paired this hardwired under cabinet light to Iris. I bought some of these and after several calls to Iris support, was unable to pair as anything other than a New Device 1. We tried resetting numerous times and repairing, but all attempts were unsuccessful. One of the Iris reps I spoke to said this item should be compatible, however, tier 2 wasn't sure since this specific item isn't listed in the app (but is listed on the website as works with Iris). Please let me know if you have been able to pair and control this item. Thank you! https://m.lowes.com/pd/SYLVANIA-LIGHTIFY-18-in-Hardwired-Under-Cabinet-LED-Light-Bar/1000128429
  2. GDO as Alarm Devices

    I have had several similar problems over the last few days where my garage door indicates it has opened in the history. However, I have confirmed for sure the door did not actually open. Sent from my iPhone using Tapatalk
  3. V1 Outdoor Camera Disconnect

    I agree, all bugs have been resolved in my new indoor/outdoor camera. It works perfectly and even the motion sensitivity has been fixed and it really works well!
  4. http://support.irisbylowes.com/ics/support/kbanswer.asp?deptID=30206&task=knowledge&questionID=815
  5. I have noticed that when I am not actually looking at the iris app on my iPhone, my alert notifications are working when motion is detected. However, when I am in the app, and I set off a motion sensor I no longer get any type of notification that the motion sensor has been triggered.
  6. [iOS] Camera recording is blank?

    When I get these, most of the time when I download the clip, I am then able to view the downloaded video with no problem. I have also found that if I click on the video a couple of times, it will sometimes play within the app as well. Sent from my iPad using Tapatalk
  7. New Indoor/Outdoor Camera Pixelation Bug

    I believe it was when the 1.11 update came out that I noticed the clearer picture. I didn't make any changes on my end. Sent from my iPhone using Tapatalk
  8. New Indoor/Outdoor Camera Pixelation Bug

    Since last week I now have a much clearer picture on my new outside camera. I am now able to increase to 30 fps and my picture and recordings are now much better quality and similar to my old outdoor camera. I almost think the nighttime recording is better with this new camera. Also, the motion detection and recording has been working very well (although it is very sensitive and does detect flying bugs).
  9. New Indoor/Outdoor Camera Pixelation Bug

    Mine is still not working correctly. I am having the pixelation at anything over 5fps. Even on 5 fps, when there is movement in the picture I get a blurry recording. I also tried a higher fps on a wired connection, and the picture is just as blurry. Here is my speed test: Sent from my iPhone using Tapatalk
  10. New Indoor/Outdoor Camera Pixelation Bug

    No problem. The power supply end that plugs into the camera looks to be the same type of plug (just a different color), however, I didn't compare them before I mounted it to make sure they are exactly the same size. I can confirm this tomorrow. It does have a different type of waterproof seal that is used but is removable and could be used on a different cord. The mount is definitely different. What I am not sure of is if the new mounting piece on the camera could be removed and then if the old mounting screw would fit. Sent from my iPhone using Tapatalk
  11. New Indoor/Outdoor Camera Pixelation Bug

    I am not sure what's wrong with the new one. I do have one of the original outdoor cameras and the video on that one is very clear. usmcss - I was having the same problem where my original camera motion sensor would not pick up someone walking past. What I did was add a separate motion sensor (it's a covered porch) and use that to trigger the camera recording. I have been very happy with how this is working. For several weeks it has always started recording before the person enters the frame. Sent from my iPhone using Tapatalk
  12. My 2.4g wifi (which is what my camera is connected to) just ran 38Mbps download. My 5g runs 175Mbps. I am using iPhone, however, I have also tried changing the settings on android and on cellular with the same results. The first picture is 30 fps and the second is 5 fps:
  13. New Outdoor Camera

    Yes I have it. I'm having some issues with the picture clarity. I am on 720p but cannot set it above 5 frames per second. If I go above 5 fps the picture is totally blurry. I already returned the camera once because it was having the same problem, and the second one I installed has the exact same issue. I reported this a few times and yesterday I was told by the rep he had heard about a blurry picture on the new camera. Sent from my iPhone using Tapatalk
  14. Anyone else lose access to thier lock

    I am having this same problem. All my users for the door locks are gone. Sent from my iPhone using Tapatalk
  15. HUB OFFLINE for Platform update??? 06/02/2016

    I'm back in. Sent from my iPhone using Tapatalk