synack

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About synack

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  1. I don't know when this began, because it used to work but I don't know when it stopped working. So I cannot associate the failure with any other event or change in my home configuration. (There haven't been any changes.) With the return of hot weather to my locale, I recently realized that the rule to alert me if a door or window is open when I turn on my central air has stopped firing. I can see appropriate events showing up in history, and I've confirmed the rule is active. Any troubleshooting suggestions? thanks.
  2. synack

    Does this seem right to you?

    temps are now reporting normally. I don't remember nor can I quickly find where I noted their driver versions previously, so I cannot say if they've changed. I suspect they have however.
  3. synack

    Does this seem right to you?

    The symptoms have spread to higher temperatures. As of about 10pm Eastern last night, my refrigerator has joined my freezers running at +7000F.
  4. synack

    Does this seem right to you?

    ok understood. Did this new driver JUST get updated this morning??? If not I find it odd that this should occur suddenly, and in both my freezers simultaneously, after both have been in operation and at those temperatures for months, and at the same time as Terminal.
  5. synack

    Does this seem right to you?

    I'm not sure what you mean. all my contacts are V1, but only the two in my freezers went wacko - and still are after nearly 6 hours.
  6. synack

    Does this seem right to you?

    same issue here, and at about the same time. two contact sensors in freezers used for temperature reading just shot over 7000F drivers 2.3 contacts in refrigerators and other areas of the house are all fine.
  7. thanks for the tip. Clearly I have not spent sufficient time exploring. Is there a sitemap for the mobile app anywhere that visually shows the logical placement of features?
  8. In V1, we could designate if a door/window contact was a security event or a safety event (I think?) Regardless of the term for it, we could definitely differentiate and designate a contact as one or the other. That allowed me to create rules to get notification if my garage door opened, if my refrigerator was opened, if my medicine cabinet was opened (nosy guests :-), all without setting off alarms. Now they all set off alarms. For example, I used to be able to open my garage door, pull the car in, close the garage door, and then turn off the alarm. Now the alarm goes off as soon as I open the garage door. Why was this very useful distinguishing feature taken away?
  9. thanks for the link. I have posted my feedback there, for what it's worth.
  10. No offense, but I'd like to hear that directly from Iris_by_Lowes. Personally, I find that answer to be unacceptable. What ever happened to 100% parity between V1 and V2??
  11. Iris_by_Lowes, why did you take away temperature graphing over time in V2??? It was such a useful feature in a number of scenarios.
  12. synack

    temperature graph with V2 hub?

    Yes, I know about thegillion portal, thanks. The ability to graph over weeks or more (don't recall specifically anymore) was a feature that was very useful on occasion. Too bad we lost it with V2. I recently put some spare door contacts inside my refrigerator and freezer. I get alerts if the temperature rises above a certain temperature, but I was hoping I could determine, for instance, that my freezer was going through a periodic defrost cycle, and not just failing to keep a freezing temperature due to a malfunction. No longer possible to do anymore with Iris. Iris_by_Lowes, why did you take that away????
  13. synack

    temperature graph with V2 hub?

    I looked but could not locate that functionality. Would someone please shine a flashlight on the correct button to push? thanks!
  14. synack

    temperature graph with V2 hub?

    with the V1 hub, we could see graphs of temperature over time for certain device types. I have not yet discovered where that functionality exists with the V2 hub. Has anyone? thanks in advance.
  15. Ah - thanks guys. If it had teeth ...