I'm one of the original 1st gen owners that was forced into the 2nd gen "upgrade". A few days ago, the 2nd gen hub died, no LEDs on the front panel, offline on the app. I've tried the reset button "for no more than 3 seconds" per online support, verified that the electrical outlet has AC via a 3 prong tester, and even verified 5 vDC at the female end of the AC adapter into the unit. It's dead as disco. Any further suggestions to recover it would be appreciated, but my real question is, since it looks like I'm going to have replace the hub and re-pair all devices, has anyone found another company's hub that will work with IRIS's 1st gen contact closures, motion sensors, camera's and the radio thermostat?