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virtu789 last won the day on February 4

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  1. @dusterp - oh thank you so much for taking time to answer all the items – you have given me most complete help so far. Even a SmartThings rep on the other forum did not bother to answer each item. And grateful for the screenshots too! One thing I’d disagree with you though: keypads are very much in today IMHO, and that’s why it was #1 in my list. How many times I’d come home with my phone discharged and couldn’t use the app to disarm. And I hate carrying an extra fob with me. Also if I have a couple of relatives who could enter my house in an urgent situation, I don’t want to equip them all with fobs, and track their battery status, etc.…a PIN is all I want to carry around with me and give to others. So, by presence do you mean geolocation on the phone, or a fob presence? Which one does ST support out of the box?
  2. virtu789

    Emotional farewell to what we've lost

    I have no doubt the software part is doable by a few enthusiasts. But to keep the platform alive, people will need new and replacement hardware, starting with essentials: hubs, keypads, contact and motion sensors. Restarting the hardware production line will require capital investment and going commercial.
  3. virtu789

    Emotional farewell to what we've lost

    Yes IRIS did not excel on the features you mentioned, but it excelled on the overall integration/combination of multiple features in a single offering, with solid security in the foundation, which together would satisfy the majority of average and moderately advanced consumers on the market. Again, look at the SimpliSafe - inferior to IRIS but they're doing quite well because of the marketing.
  4. As I am looking at the replacement alternatives, I'm confirming what I have already known for awhile. Despite some deficiencies and annoyances, we had it really good with IRIS, and we are unlikely to find anything that can replace it. What it offered on the combination of features, I doubt any other system can match:- Solid set of security features that made it reliable and usable- Not the best, but very decent home automation capabilities- Support for numerous third-party devices and expandability with Z-wave/Zigbee standards- Most affordable. Free self monitoring and automation plan, and cheapest professional monitoring plan on the market (with cellular included!)- Low priced sensors, and even better on Lowes clearance- Aesthetics, or the cuteness factor. The core devices (keypad, contact, motions sensors) are small, compact, and cute looking. The motion sensors are especially nice - I hardly noticed those little buttons on my walls.- Hub has low power consumption (may seem like an irrelevant technicality, but super important for adequate battery backup)- Backed up by the big reliable Lowes and an extra bonus of being able to walk into any Lowe’s store to touch, buy, and return stuff without the hassles and waits of shipping (strike out reliable as of Jan 30)I haven't finished looking around, but I'm getting a sense other DIY offerings just don't measure up on the overall combination of features. SmartThings excels on automation, but has half-baked unreliable security. Abode is solid on security and free self-monitoring, but you better stick with its proprietary sensors, which are expensive and bulky in size (the motion sensor is especially ugly compared to IRIS'), and automation is still inadequate. SimpliSafe is good on security, but it's a closed system with no Z-wave support, and you can't get self-monitoring unless you pay police monitoring first, and then add self-monitoring on top of that, and pay a lot each month for the whole package, while many of us don't need pro monitoring all the time. Ring is promising, affordable, and cute, but seems like No Zwave expandability (I take that back, it's a Zwave system, albeit with constraints), but no automation at all, bulky sensors, and still long way from being a proven solution. Haven't looked at Vera and Wink, but having low expectations at this point.I doubt you will find another winner combination that IRIS had. Which brings me to the emotional point:SHAME on you Lowes, for botching this excellent product. It’s must be either indifference or marketing incompetence on the part of the executives, because IRIS had everything it needed to take off big. Just look at the SimpliSafe aggressive marketing campaign - being inferior to IRIS, it already achieved a large market presence. I see SimpliSafe TV commercials all the time - when was the last time you saw an IRIS ad? SHAME on you Lowes, you let down your customers who recognized the strength of the platform and invested in it in hopes of using this system for a long time. SHAME on you Lowes, this outcome is a disrespect and disservice to your own IRIS engineering team that developed a technically solid product, which you failed to advance.Peace out. I'm off to bed to dream that a pack of renegade former IRIS engineers dressed in hero consumes would pick up the source code and restart the whole cloud platform under a different name (ah, sweet dreams)
  5. virtu789

    Automation first, Security not so much.

    I would appreciate if you could give me some specifics. Please reply to my other post I just made.
  6. I need to migrate fast, but I don’t have time for research right now (as I’m sure many of us), and I don’t have experience with any other system other than IRIS. My primary focus is on security. Can people who have used SmartThings please answer if ST offers the security features I listed below. Note that IRIS did all these things, and that’s why I liked it very much (still can’t believe I have to start talking about IRIS in the past……..). And I want these features out of the box, not after hours of tinkering and customization. I’m looking for specific facts to make an informed decision quickly, not to have a general discussion. To keep it to the point, please contribute only if you have used SmartThings and know the answers for sure (just skip the questions you don’t know the answers for). The questions are specific, so I would appreciate if you quote my message and just put YES/NO against each question you know the answer to, and add a comment if necessary. Feel free to add your other comments at the end if desired. What I consider important for a useable security system: 1. Keypad (wireless) to arm/disarm with a PIN 2. Adjustable countdown time for arming/disarming 3. Partial arming mode – ability to exclude any sensor from the Partial mode 4. Ability to exclude a sensor from all arming modes (Full, Partial, etc), however get notified every time the sensor is opened/triggered 5. If at any time the sensor disconnects or goes offline, the system will notify me. Also, how soon will I get the notification? 6. If a sensor goes offline, or is open, and I try to arm the system, it will (1) alert me that some sensors are open or offline (2) still allow me to arm the system with those sensors bypassed 7. Notifies if a sensor has low battery 8. Records the history of all sensor events, with a timestamp 9. Provides mobile app (iOS/Android) to arm/disarm, check sensor status, view history, turn on/off smart plugs 10. Mobile app can be installed on multiple phones 11. What kind of notifications provided when the alarm is triggered: mobile app notification, SMS, phone call, email, or multiple? 12. Specify that 2 or more motions sensors must be triggered before alarm goes off, to prevent single motion sensor false alarms 13. Packages all the above features in a self-monitoring plan which is free (if not free, how much?) 14. Pro monitoring option month-to-month with no contract 15. Will IRIS sensors that work with SmartThings be supported on all the above features and can participate in the security setup with no special limitations? 16. Does the SmartThings hub have low power consumption (under 5W)? - this is critical for proper battery backup. Note that I did not ask for battery and cellular backup, because I have it handled separately and don’t need to rely on the hub for that. But it would be nice to have just in case.
  7. virtu789

    Best adhesive strips for sensors

    Consider 3M Command velcro strips for picture hanging. They come in 3 sizes (S/M/L). Small size is best for motion and contact sensors. This way you can detach/reattach any sensor anytime if you need to move it close to the hub for re-pairing.
  8. virtu789

    IRIS Being shut down by Lowe's??

    If there is one last feature Lowes could give us before ditching IRIS, that would be IFTTT in my opinion. It will give us room to adapt to new changes or transition out to another system. I hope the IRIS team is listening...
  9. virtu789

    Iris Hub Bandwidth Usage Change

    I also got a good estimate at the official IRIS forum. What's interesting is that your large number of devices really push the numbers up a lot. I forgot to clarify I wasn't considering cameras in my question. But 5-6MB per day is not bad for a camera. What do yo mean by idle? 5-6MB without recording any videos at all?
  10. virtu789

    Warning About Version 2 Hub Resets

    Belated update: I had to get a new hub. The old hub went into such a deep coma not even a factory reset could bring it back. 5 months is really a short time, but I’m going to write it off as being part of the statistics. Just a curious tip to close this off. Just before the hub died, I was installing a new 1st gen contact sensor. It was already paired previously with no issues. I was putting it into a tricky spot, and I had to experiment how much leeway I had with the dots being out of alignment, so I was waiving the magnet in front of the sensor for a couple of minutes up and down, back and forth. I must have done it couple dozen times, sometimes opening and closing the sensor on fractions of a second. The hub disconnected about 2 minutes after that and never came back. I just don’t believe in such coincidences. I suspect the hub did not react well to such numerous and rapid openings/closings, and somewhere inside the software a stack got overflown crashing it for good. The moral of the story, kids, don’t trying anything creative with this evolving technology. A small step just too far off to the left or right out of the straight path of DYI automation is all it takes to mess up your entire system
  11. virtu789

    Iris Hub Bandwidth Usage Change

    OMG... Tens of GBs of data, are we serious? I’m planning to use IRIS at a vacation place which does not have broadband internet, so I plan to use a mobile internet router. I want to get SIM card with a minimal data allowance sufficient to run the hub, so I need to know IRIS data requirements: - How much data does the hub transmit while sitting idle (I assumed it should be very small...) - How large each firmware update is, and how often it gets pushed Do I really need an unlimited SIM data just to run IRIS? I find that hard to believe.
  12. virtu789

    Warning About Version 2 Hub Resets

    After five months of steady performance and no issues my hub died today. The lights in front went out and the hub disconnected from the network. Put in fresh batteries. With technical support on the phone, did the simple reset by holding the button less than 3 seconds. Then did the big reset by removing the batteries, disconnecting from power, and connecting the power back while holding the reset button for 10 sec (apparently, this kind of reset reverts to the previous firmware without disconnecting all the devices - did anyone know about this??). Anyway, nothing worked. They told me I need to replace the hub. Interestingly, the lights at the network outlet at the back of the hub are on. The hub still gets warm so it’s definitely alive inside. Any ideas before I walk into the store and get myself a new one? (other than the full factory reset - if I have to do the full reset and re-pair all sensors, I would rather get a new hub anyway).
  13. virtu789

    Smoke Listener

    Is there a smoke alarm listener that works with IRIS? For those who have existing interconnected smoke alarms, it's way cheaper and easier to install a single listener, instead of having to change all of them. I founds this link but it has never been released:
  14. virtu789

    Opinions: how reliable is IRIS for security?

    Thank you for all your comments. I was mostly concerned about situations when I'm away for an extended time and my sensors just disconnect from the network and don't come back on their own, and there is no way for me to fix it, so the whole system becomes useless in the most critical task of keeping the house safe. Or not being able to arm the system when I'm rushing out the door. It seems like those kind of issues are relatively isolated and overall the system is pretty reliable. If I have just one or two sensors disconnect couple of times a year, that is tolerable (although I've also heard an anecdotal example of someone buying a 100ft cat5 cable so he could walk the IRIS hub around the house to re-connect the sensors, which sounded terrible). I also like the fact that you can specify 2 devices to trigger an alarm, although I think this idea need to be improved to be more configurable as opposed to just specifying the minimum number of sensors.... for example, if my front door sensor it tripped, that alone should be enough to sound the alarm, but if a motion sensor is tripped, then you would want to wait for one more device to trigger, etc.
  15. I’m considering getting IRIS because I really like it’s potential, flexibility, and affordability. But I’m mainly looking for a system that gives me reliable security monitoring, and I want to understand if the current IRIS version is a good fit for that. I realize this may be nuanced and subjective, but please share your opinions (note: I’ve posted this to the IRIS official community, and got a good reply from an IRIS tech, but no user opinions so far….) To be specific, I will compare IRIS to Abode and SmartThings, which I consider to be DYI systems with a similar set of features at affordable price. Abode is limited with automation and supported devices, but it’s well thought-out for reliable and dependable security, and it just works out of the box in an “arm it and forget it” kinda way. SmartThings has superior automation and integration, but users complain that it’s unreliable… e.g. often failing to recognize sensor open/close status, delays in arming/disarming, or in communicating notifications to the app, etc. Where does IRIS fit in that spectrum? Browsing the forums, I see issues with devices disconnecting from network, not receiving push notifications, etc. So, I get an impression IRIS is more like SmartThings – great for automation, but less so for security. In my case, I’m away often and for long periods, and I need a system that will arm when I tell it to, will not be sending me constant false alarms (especially if I use police pro-monitoring), will keep most sensors working, and will not require me tinkering with it every week to fix issues. It doesn’t have to be great, but it needs to be reliable in the basic security/usability aspects and not cause me major headaches while I’m away. I’ve got a good reply from an IRIS tech and it looks like IRIS has a lot of intelligence to gracefully handle some issues, like requiring more than 1 motion sensor to trigger before an alarm, or letting me arm the system even if some sensors fall offline, and adding them automatically later when they come back… Still, how isolated or widespread are this kind of problems with IRIS? Is Iris a good solution for me?