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Found 2 results

  1. Here is a hopeful sounding excerpt from s.t. support I received, after reporting being absolutely shocked that no keypad from any manufacturer, works with s.t., without a community device handler(other than ADT's and requiring ADT's hub as well). I'm a recent iris convert, and I expressed to them " I'm really happy other devices are working but I was shocked there was no keypad support at all, and said I would buy 3 today, if they would sell them even for just piece of mind". I'm a recent iris convert, that is why you see them mention the iris keypad. ”In regards to your recent inquiry, we are unfortunately not compatible with the any keypad and in specifics the Iris keypad. We have however received numerous requests for these devices to be made compatible so we have sent these requests to our product and development team to see if they can hopefully make these devices compatible in the future. As of right now, there isn't a way to add them to SmartThings and we sincerely apologize for any inconvenience this may have caused. We want to make this a smooth transition for Iris users so we are trying to make as many devices compatible as possible."
  2. cobra427cable

    Stay with IRIS or try out Smart Things?

    Ok, I have been using IRIS for several years now. I was very impressed with version 1. I've been very discouraged with version 2. I plan on opening a new business and I wanted to use IRIS and I would if it were more reliable. I've read a few posts on here about users switching to ST system, but is it more stable? Do all the devices I've spend hundreds buys still work on ST? I have all V1 IRIS sensors. I have not bought any V2 sensors and maybe my system would be more stable with those instead? Any advice from anyone on here would be greatly appreciated. I could always use a local alarm company, but I really like the ability to customize my system the way these systems work and its much cheaper! Thanks,