Window/Door sensors & Smart Buttons offline/online

2 posts in this topic

I know parity issues have been talked about plenty on this forum, but I have a question. So I have two IRIS systems, One is set-up at my business and was bought within the last year so everything is V2. I have had 0 issues with this system since day 1 and everything just works. I also have an IRIS system at my home. I purchased this one back when V1 was out and it worked great up until V2 came out. It has had many issues since the switch but it much better now than it was. My main problem now is window and door sensors as well as smart buttons going offline/online throughout they day, almost everyday. It tends to be a certain set of sensors, some are close to the hub, some are a ways away. Distance doesn't seem to matter. I have lots of smart plugs throughout the house to help with my grid, but it doesn't seem to help either. Usually, they will reconnect by themselves, but sometimes I have to remove/install the battery for it to come back online. I've been dealing with this for many months now until the other day. I brought one of my V2 smart plugs from my business to the house and added it. I'll be danged if my system at the house has been perfect since? Not one dropped sensor. I know it's only been a few days now, but this is the longest everything has stayed online...EVER! Do I need to just buy more V2 sensors and Smart Plugs to keep things running smooth? What's different about the version 2 SP?

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