Outdoor camera disconnected
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7 posts in this topic

I have an outdoor camera which is showing as disconnected. I have tried power cycling the camera and a 2 second reboot on the hub.
Anything else I should try before taking it down and physically connecting it to the network?

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I've had a couple of these where the power adapter has failed.  When you power cycled the camera did you physically unplug it?  If so, you might want to give the adapter a sniff test to see if it smells burnt.

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My cameras wireless range has gotten crappy over the last two weeks. I checked for channel interference and all that and it is fine. I have a wireless garage door controller in the same spot and it shows 95% signal and the camera shows 45-50% in the same spot. Well the camera is in line of sight through a window and the garage door controller is through three walls. Not sure why the cameras signal is so low. 

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With the V1 cameras at least you can hear what sounds like a shutter click when you plug it back in to make sure it is getting power.  I had one drop a few weeks ago and last night I remembered to unplug it and plug it back in.  Sometime between then and this morning it is back online again.

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I don't know if you've fixed this yet.  I've been off the forum for a while...

I did have this problem with v1 cameras- 1 indoor and 1 outdoor at the same time.  Both were on WiFi connected to a powerline network adapter, so I originally started troubleshooting around that.  I plugged them into the Ethernet port on the powerline adapter one at a time, and they both reconnected.  One of them did an update while it was plugged in.  That was probably a year or so ago, and they have both been working fine since.  

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