rdisom 148 Report post Posted March 26, 2018 Well, the notifications lasted 1 day. I just now reset all settings per @Vettester instructions. If it works, I will reset on the rest of our iOs devices. 2 wall mounted iPads, wifes iPhone, sons iPhone, and 4 mobile iPads. Share this post Link to post Share on other sites
rdisom 148 Report post Posted March 28, 2018 That didn't last long. Notifications stopped again after maybe 24 hours. Back to the drawing board. Share this post Link to post Share on other sites
Vettester 753 Report post Posted March 28, 2018 That didn't last long. Notifications stopped again after maybe 24 hours. Back to the drawing board.If you reset your iPhone again do they come back?Sent from my iPhone using Tapatalk Share this post Link to post Share on other sites
rdisom 148 Report post Posted March 28, 2018 1 hour ago, Vettester said: If you reset your iPhone again do they come back? Sent from my iPhone using Tapatalk Aww man... I'm still recovering everything I lost from resetting the first time. Lol I'll try that again today. Share this post Link to post Share on other sites
rdisom 148 Report post Posted April 19, 2018 I haven't tried another phone reset yet. I have reset the hub a couple of times though. After a reset, I get the first group of notifications and nothing more. For example, I will reset when nobody is home. When someone arrives, I will get: Garage door opened, "" has arrived, Home Scene ran, Alarm turned off. Then notifications stop working. If I reset hub when someone is home, I will get: Garage door closed, "" has left, Away scene ran, Alarm turned on. Then notifications stop working. Not much time to troubleshoot right now, maybe when Little League season ends. Lol Share this post Link to post Share on other sites
Vettester 753 Report post Posted April 19, 2018 Iris just released iOS Version 2.9.5. You might want to try updating to see if that helps. 1 rdisom reacted to this Share this post Link to post Share on other sites
rdisom 148 Report post Posted April 19, 2018 2 hours ago, Vettester said: Iris just released iOS Version 2.9.5. You might want to try updating to see if that helps. Thanks Vett. I'll give that a try. Share this post Link to post Share on other sites
accessdenied79 175 Report post Posted May 10, 2018 Interesting, seems my notifications quit working this evening. Anyone else? Share this post Link to post Share on other sites
accessdenied79 175 Report post Posted May 10, 2018 Working now, guess they had a burp Share this post Link to post Share on other sites
rdisom 148 Report post Posted May 15, 2018 On 3/28/2018 at 3:42 AM, Vettester said: If you reset your iPhone again do they come back? Sent from my iPhone using Tapatalk I finally took a couple of minutes and reset my phone again. Notifications worked once. I have 4 that get pushed when someone leaves via the garage door, and same in reverse when they get home. The notifications seem to work on an android tablet, but I only access that once each day or two, and it stays at home. Seems to be iPhone related? Share this post Link to post Share on other sites
Joe-Senior 0 Report post Posted May 24, 2018 Rdism, Get use to the inconsistencies with notifications. There will be days, weeks, where notifications will work perfect, then all of the sudden it doesn’t. It’s a complete cycle. I have tried all troubleshooting to fix this. Any fix is just a band aid until it happens again. I just learn to expect it. Good luck! Share this post Link to post Share on other sites
Joe-Senior 0 Report post Posted May 24, 2018 8 hours ago, Joe-Senior said: Rdism, Get use to the inconsistencies with notifications. There will be days, weeks, where notifications will work perfect, then all of the sudden it doesn’t. It’s a complete cycle. I have tried all troubleshooting to fix this. Any fix is just a band aid until it happens again. I just learn to expect it. Good luck! So, I just got off phone with tech support and let them know about my notifications and a door lock issue and they said exactly what I just posted. Their words was “ There can be days, weeks and up to 4-5 months where everything will work seamlessly. If nothing has changed in your network then it’s most likely outside interference.” This was from the diagnostics department this time. So just expect these things to happen, wether it’s all the time or once in a while. And learn to troubleshoot the system every which way by using tips on here and irisbylowes website. Because you will be using those tips more often than not. Share this post Link to post Share on other sites
rdisom 148 Report post Posted October 12, 2018 Well, whatever update to the platform happened this week finally seems to have fixed notifications for me. About 8 days ago, I deleted all notifications again and recreated them with hub resets in between. A few notifications worked once, some not at all. I left it alone and then about 3 days ago, all of them worked. And are still working. This was prior to updating the app on iPhone, so must have been platform update? Share this post Link to post Share on other sites
rdisom 148 Report post Posted October 16, 2018 Man, that was great while it lasted. Notifications for 4-5 days, all like they were supposed to. Oh well. One of these days, I'll call tech support... Share this post Link to post Share on other sites
Vettester 753 Report post Posted October 17, 2018 6 hours ago, rdisom said: Man, that was great while it lasted. Notifications for 4-5 days, all like they were supposed to. Oh well. One of these days, I'll call tech support... You really should call support and see if they can get to the bottom of this. My notifications have always worked. 1 rdisom reacted to this Share this post Link to post Share on other sites
rdisom 148 Report post Posted October 17, 2018 You really should call support and see if they can get to the bottom of this. My notifications have always worked.I probably should give them a call. I remember the issue being on the Apple side for a while, and I just kept hoping it would start working after an update. I rebooted the hub and I’ll see how they go tomorrow. Tech support has been very helpful the couple of times I called them, but it’s been at least 2 years since my last call.Sent from my iPad using Tapatalk Share this post Link to post Share on other sites
rdisom 148 Report post Posted December 24, 2018 Well, just thought I'd update this post since I was quick to post when stuff wasn't working. All notifications have been working since the last app update. It was supposed to address an issue with notifications only going to last logged in device. Whatever was updated, all my notifications have been working since that update. I probably should have contacted support, but it just didn't seem that important with everything else going on at the time. I'm glad it seems to be fixed! Share this post Link to post Share on other sites
