GE In-wall Switches Dropped Off Network All At Once
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9 posts in this topic

I installed two GE In-wall switches ten days ago. The install went smoothly and they were paired to my hub with zero hiccups. Exactly seven days later (three days ago) they lost their connection to my hub.  I have power-cycled them, rebuilt the z-wave network multiple times (which worked...the first time...intermittently...for about five minutes), forcibly removed one from the hub and factory reset it in the hopes that I would then be able to re-pair it. NOTHING!  Iris does not see my switches. 

I'm quickly losing hope of ever getting them working with Iris again and I'm kicking myself for not choosing Philips Hue bulbs since they ALWAYS work when I expect them to.

:blink:

Help?

NDB

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What material are the boxes in the wall, metal or plastic?

I went through this for a long time before someone here asked that question of me. My problem switches were all mounted in metal boxes which effectively shielded them on all sides except the front face, and on one of those I had a SS cover plate so totally enclosed in metal which is grounded and basically like a faraday cage. It seemed that nothing got out. Was a PITA but I changed out a couple of the boxes (the single gang boxes), and the others I places a V2 plug-in smart switch somewhere in view of the front of the box and close to the problem switch. This gave the GE in-wall switch a chance to get a signal out to a device that could act as a relay to the hub. So far (knock on wood) its done the trick as I haven't had a problem in over 6 months, and I used to complain about this every few weeks it seems for about 18 months.

That was my situation, may or may not help you. But I'd suggest you look for problems other than the obvious if this keeps happening.

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14 hours ago, accessdenied79 said:

Mine just did this tonight. A lot zwave devices that are GE went offline tonight, even the outdoor one. Going to try resetting them, they work manually.

Let us know if you were able to get everything reconnected.  I currently have 67 z-wave devices on my system and I haven't had any issues.  

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Let us know if you were able to get everything reconnected.  I currently have 67 z-wave devices on my system and I haven't had any issues.  

They eventually connected back up over the course of the evening. Thanks though, these were the switch ones that have the peg coming out so there wasn’t a “kill” switch on it so I tried the breaker and let it sit for a while. Seems to be good now, thanks though.

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On 3/25/2018 at 4:06 PM, sparc said:

I used to complain about this every few weeks it seems for about 18 months.

Yes, you did! I never could figure out why yours were so unstable. Glad to hear you solved it.

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