Hub Offline
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4 posts in this topic

Lost my internet connection a few nights ago. It was out for about an hour and came back on. Since this happened, my hub has not come back online. I have tried resetting multiple times using the reset button, unplugging, resetting my modem and router. I'm out of ideas. Any suggestions.

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When you used the reset button on the Iris hub did the hub beep after holding it in for about 3 seconds?  If so, have you tried pinging the IP address of your hub to verify that its still on your network?

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Also when you unplug it you need to remove at least one battery (all of the lights should be off) then plug it back in after a minute and replace the battery.  What lights are on after the hub has been on again for a few minutes?

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