Warning: Professional monitoring currently experiencing "technical issues"
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2 posts in this topic

I received the below email about 4 hours ago. Please note that Iris cannot currently make contact with first responders if you experience an alarm state.

Notice to Professional Monitoring Customers:

Iris’ central monitoring station (United Central Control) is currently experiencing technical issues. Professional Monitoring customers will still be notified in the event of an alarm. However, should you experience an actual emergency, you will need to contact local authorities directly. We will provide updates on the Iris status page as they become available.

Sincerely,
The Iris Team

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Well, as soon as I posted the above, they resolved it:

 

Notice to Professional Monitoring Customers:

Iris’ Central Monitoring Station (UCC) has resolved their technical issue and all systems are operating normally.

Sincerely,
The Iris Team

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