Visa Cards
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14 posts in this topic

I don't think so. I'm betting I will be among the first.
I was literally looking at my email the moment the announcement came in... I clicked on the link and followed through the redemption process within minutes.
Seems like I've heard of reps that said 7-10 days... then I've also seen 2-4 weeks...
Unfortunately, I think they legally have up to a year, and in the agreement we had to acknowledge there was the possibility that it could be after the service shuts down.
Who knows what the real answer is...

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I seem to remember 7-10 days being mentioned somewhere (although, according to the terms, they legally have longer than that).
If that was the estimate, we might start seeing some of the cards going out this week... But I wouldn't hold my breath.

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Went through the process Sunday afternoon and was told 2 to 4 weeks.

I was able to get another $300 for my V1 devices that were not connected
when they took the snapshot. Most of those were spares still in their original
packaging but a few were devices that I had given up on trying to keep connected
so they had been off line too long to be counted.

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2 minutes ago, Frasier1 said:

I read something about "needing to keep the equipment plugged in"  If we've already completed the refund request (168 bucks for me) do I really have to keep this stuff plugged in??

 

No.

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"....... As a reminder a signature will be required at the time of delivery."

That could be a pain for me as it is possible no one will be home when the card arrives.

Just one more delay. A couple more days can't hurt that much.

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Doesn't make any sense to me why they wouldn't just mail a CHECK instead.    It would be much better for their customers, and would have been easier for them, too. 

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23 minutes ago, Dan87 said:

Doesn't make any sense to me why they wouldn't just mail a CHECK instead.    It would be much better for their customers, and would have been easier for them, too. 

1) You don't understanding outsourcing.

2) Why do you think they still care about you? That's laughable. 

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